Guest Services Supervisor-200036

Coushatta; Kinder (LA); On-site; USD 35,000 - 48,000; Full time

Job summary

Coushatta is seeking a hospitality supervisor to oversee Front Desk and Bell Desk teams, ensuring excellent guest service and maximizing occupancy. A strong focus on coordination and communication is essential.

The role requires a high school diploma or GED and at least two years of hotel experience, with preferred progress toward supervisory responsibilities. This is a front-line leadership position within a gaming/hotel property.

Qualifications

• Must possess excellent communication and organizational skills.
• Two years experience in a Hotel required, with progressive supervisory/managerial experience preferred.
• High School diploma or GED required; some college in Hotel Management preferred.

Responsibilities

• Supervise activities of Front Desk and Bell Desk Associates.
• Ensure maximum occupancy and optimum guest service and satisfaction.

Skills

Communication skills

Organizational skills

Supervisory experience

Education

High School diploma or GED

Some college in Hotel Management preferred

Job description

Responsible for ensuring The Ultimate Southern Gaming Experience by satisfying our guests and the successful overall supervision of the activities of all Associates who work in the Front Desk and Bell Desk areas of the Hotel, ensuring maximum occupancy and optimum guest service and satisfaction.

EDUCATION and/or EXPERIENCE:

High School diploma or GED required. Some college courses in Hotel Management preferred.

SPECIAL QUALIFICATIONS:

Must possess excellent communication and organizational skills. Two years experience in a Hotel required, with progressive supervisory/managerial experience preferred.

Req. #

10112

undefined