Guest Services Specialist (Prime) - Part-Time, On-Site

Gila River Gaming Enterprises Inc.; Chandler (AZ); Presencial; USD 20.000 - 29.000; A tiempo parcial

Descripción de la vacante

Gila River Gaming Enterprises Inc. is seeking a part-time Guest Service Associate at Wild Horse Pass Resort in Chandler, AZ. You will provide professional, friendly service to casino guests, manage POS orders, and maintain accurate cash handling with a focus on guest satisfaction.

Ideal candidates have a high school diploma and experience in fast-paced venues. Compliance trainings and a strong customer-service mindset are required to succeed in this role.

Formación

• High School Diploma or equivalent preferred.
• Experience in a fast-paced, high-volume bar, restaurant or nightclub is preferred.
• Must acquire and maintain required compliance trainings (Health Card, Alcohol Awareness, BBP).
• Proven guest service mindset and strong communication skills.

Responsabilidades

• Provide excellent guest service to casino guests.
• Take and process food/beverage orders using the POS system.
• Maintain accountability of the cash drawer and transactions.
• Stock, clean and maintain workstation for service readiness.
• Communicate wait times and assist guests as needed.
• Support additional duties and special projects as assigned.

Conocimientos

Guest service

Communication

Telephone etiquette

Time management

Interpersonal skills

Educación

High School Diploma

Herramientas

POS system

Cash handling

Descripción del empleo

Gila River Gaming Enterprises Inc. is seeking a part-time Guest Service Associate at Wild Horse Pass Resort in Chandler, AZ. You will provide professional, friendly service to casino guests, manage POS orders, and maintain accurate cash handling with a focus on guest satisfaction.

Ideal candidates have a high school diploma and experience in fast-paced venues. Compliance trainings and a strong customer-service mindset are required to succeed in this role.