Guest Services Specialist: Front‑End & Payments Expert

Coborn's; Minneapolis (MN); On-site; USD 20,000 - 28,000; Full time

Benefits offered by this job

10% employee discount

DailyPay

Paid Time Off

Sunday Premium Pay

Health & Wellness programs

401(k) with match

ESOP

Tuition assistance

Job summary

Coborn's in Minneapolis seeks a Guest Services Representative to support the front-end and store operations. You will perform cashiering, money orders, Western Union, and related services, handle returns and price adjustments, and assist guests with a range of services to ensure a positive shopping experience.

This role offers employee ownership benefits and pathways for growth within a diverse retail family, with competitive pay and benefits.

Qualifications

• Commitment to exceptional guest service and a positive attitude.
• Experience with front-end cashiering and basic transactional duties.
• Ability to handle money accurately and troubleshoot minor issues.

Responsibilities

• Maintain a Say Yes to the Guest attitude with remarkable service.
• Perform cashiering, money order and electronic payment transactions, and related duties.
• Assist guests with returns, overcharges, and price adjustments.
• Conduct cashier accuracy audits and report issues to management.
• Provide backup support to Guest Services and store operations as needed.
• Support the Guest Service Manager in their absence.

Skills

Customer service

Cashier duties

Cash handling

Problem solving

Teamwork

Tools

Money orders

Western Union

Postage services

Cash handling equipment

Job description

Coborn's in Minneapolis seeks a Guest Services Representative to support the front-end and store operations. You will perform cashiering, money orders, Western Union, and related services, handle returns and price adjustments, and assist guests with a range of services to ensure a positive shopping experience.

This role offers employee ownership benefits and pathways for growth within a diverse retail family, with competitive pay and benefits.