Guest Services Specialist - Front Desk & Reservations

Hospitality Management Corporation; Elko (NV); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Great benefits package

401K

Promotional opportunities

Job summary

Hospitality Management Corporation is seeking a Front Desk Agent for the Baymont by Wyndham of Elko, NV. The role involves greeting guests, checking them in and out, handling reservations, and assisting with local recommendations.

Experience with an IHG-branded hotel is highly desired, and strong Microsoft Office skills are expected for daily recordkeeping and communications. Ideal candidates will have a high school diploma, a stable work history, and the ability to manage time effectively while

Qualifications

• High School diploma or equivalent required.
• Stable work history required.
• Strong understanding of Microsoft Office products (Excel, Word, Outlook).
• Experience with an IHG branded hotel highly desired.

Responsibilities

• Greet guests and manage check-ins and check-outs.
• Handle reservations, cancellations, and room assignments.
• Assist guests with questions, directions, and local recommendations.
• Address and resolve guest concerns professionally.
• Maintain accurate guest records and room key inventory.
• Support front desk operations as needed.

Education

High School diploma or equivalent

Tools

Microsoft Office

Job description

Hospitality Management Corporation is seeking a Front Desk Agent for the Baymont by Wyndham of Elko, NV. The role involves greeting guests, checking them in and out, handling reservations, and assisting with local recommendations.

Experience with an IHG-branded hotel is highly desired, and strong Microsoft Office skills are expected for daily recordkeeping and communications. Ideal candidates will have a high school diploma, a stable work history, and the ability to manage time effectively while