Guest Services Specialist — Front Desk

Landmark Hotel Group; Nags Head (NC); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Bonus pay for great job performance

Employee discounts for you and friends

Training and development opportunities

401(k) with company match

Life insurance

Generous paid time off

Job summary

Landmark Hotel Group invites applications for a Guest Services Representative at Comfort Inn South Oceanfront in Nags Head, NC. This role supports front desk operations, welcomes guests, answers questions, and resolves issues to ensure a memorable stay.

Roles can be part-time or full-time, with training and incentives provided. Join a team that values friendly service, clear communication, and a professional appearance.

Qualifications

• Welcome guests and assist with check-in.
• Answer questions about the hotel and local attractions.
• Resolve guest issues quickly and efficiently.
• Assist guests with reservations.

Responsibilities

• Welcome Guests: Greet every guest with a warm smile and help them check into their rooms.
• Answer Questions: Be the go-to person for guests who need information about the hotel or local attractions.
• Solve Problems: Help guests with any issues or requests quickly and efficiently.
• Assist with Reservations: Help guests book their stay and ensure they have everything they need.

Skills

Great attitude

Good communication

Problem solver

Team player

Professional appearance

Confidentiality

Job description

Landmark Hotel Group invites applications for a Guest Services Representative at Comfort Inn South Oceanfront in Nags Head, NC. This role supports front desk operations, welcomes guests, answers questions, and resolves issues to ensure a memorable stay.

Roles can be part-time or full-time, with training and incentives provided. Join a team that values friendly service, clear communication, and a professional appearance.