Guest Services Specialist | Flexible Shifts + Weekend Premium

High Companies; Center Valley (Lehigh County); On-site; USD 18,000 - 25,000; Full time

Benefits offered by this job

Medical, dental, and vision benefits

High Healthy Rewards program

Vacation accrual for full-time

401(k) Retirement Plan

Fun working environment

Job summary

High Hotels LTD. in Center Valley, PA, is hiring a Guest Services Representative to warmly greet guests, answer inquiries, handle reservations, and support arrivals and departures with accuracy. This full-time role sits at the SpringHill Suites and requires flex shifts including weekends.

The starting rate is $15.72 per hour with a $1 premium on weekend shifts. Ideal candidates will have a high school diploma or GED, customer service experience, and strong math and communication skills.

Qualifications

• High school diploma or GED preferred.
• Ability to work in a team or independently.
• Customer service experience required.
• Strong math, reading, and communication skills.
• Availability to work weekends and holidays is required.

Responsibilities

• Respond to guest requests and inquiries.
• Take, modify, and cancel guest reservations.
• Communicate hotel facilities and services to all guests.
• Provide information on the local area and points of interest.
• Assist guests with arrivals and departures.
• Answer front desk phone.
• Cash handling.

Skills

Customer service experience

Math skills

Reading & communication

Team oriented

Weekend/holiday availability

Education

High school diploma or GED

Job description

High Hotels LTD. in Center Valley, PA, is hiring a Guest Services Representative to warmly greet guests, answer inquiries, handle reservations, and support arrivals and departures with accuracy. This full-time role sits at the SpringHill Suites and requires flex shifts including weekends.

The starting rate is $15.72 per hour with a $1 premium on weekend shifts. Ideal candidates will have a high school diploma or GED, customer service experience, and strong math and communication skills.