Guest Services Specialist - Flexible Schedule & Growth

My Place Hotels; Tucson (AZ); Vor Ort; USD 22.000 - 25.000; Vollzeit

Benefits dieser Stelle

Competitive pay

Monthly bonus potential

Flexible scheduling

Direct deposit

Cross-training

Growth potential

Zusammenfassung

My Place Hotels in Tucson seeks a Guest Services Representative to greet guests, handle check-ins/check-outs, and manage reservations with care. You will provide local information, resolve guest concerns, and support daily front desk operations with attention to detail.

The role emphasizes organized multitasking, reliable service, and strong communication to ensure a seamless guest experience from arrival to departure.

Qualifikationen

• Proficiency in Microsoft Office and basic computer applications.
• Excellent verbal and written communication.
• Ability to juggle multiple tasks with accuracy.
• Reliability and professionalism in the workplace.
• Meticulous in handling financial transactions and records.

Aufgaben

• Greet guests and assist with check-ins and check-outs.
• Record charges for rooms, taxes, and store purchases per policy.
• Provide information about local attractions and amenities.
• Answer calls, take messages, and manage wake-up calls.
• Support front desk with small housekeeping tasks as needed.
• Maintain accurate front desk logs and daily records.
• Observe safety procedures and report issues to management.

Kenntnisse

Computer skills

Communication skills

Organization & multitasking

Dependability

Attention to detail

Tools

Microsoft Office

Jobbeschreibung

My Place Hotels in Tucson seeks a Guest Services Representative to greet guests, handle check-ins/check-outs, and manage reservations with care. You will provide local information, resolve guest concerns, and support daily front desk operations with attention to detail.

The role emphasizes organized multitasking, reliable service, and strong communication to ensure a seamless guest experience from arrival to departure.