Guest Services Specialist

Baycare; Tallahassee (FL); Presencial; USD 32 000 - 42 000; Tempo parcial

Vantagens oferecidas por esta oferta de emprego

Health benefits

Tuition reimbursement

401k match and annual contributions

Paid time off

Performance bonuses

Resumo da oferta

BayCare Health System is seeking a Guest Services Specialist for the Plant City, FL area. This role supports reception, registration, and visitor management to ensure a positive patient and guest experience.

The position is PRN (as needed) and requires strong computer skills and teamwork to handle high-stress, fast-paced environments. Minimum qualifications include 1 year in a related field and 2 years of customer service.

Qualificações

• 1 year related field and 2 years customer service experience required.
• Must successfully complete OLC training modules within 12 months.

Responsabilidades

• Deliver world-class customer service and act as liaison to hospital services.
• Handle reception, registration, check-in, and visitor management.
• Support environment of care and emergency response as required.

Conhecimentos

Customer service

Team player

Computer skills

Formação académica

High school diploma

Ferramentas

Office software

Descrição da oferta de emprego

Join the team that is revolutionizing health care – BayCare Health System Our network consists of 16 community-based hospitals, a long-term acute care facility, home health services, outpatient centers and thousands of physicians. With the support of more than 30,000 team members, we promote a forward-thinking philosophy that’s built on a foundation of trust, dignity, respect, responsibility, and clinical excellence. Our team members focus on tomorrow by achieving personal and professional success today. That's why you'll thrive in our forward-thinking culture, where we combine the best technology with compassionate service. We blend high-tech with high touch in ways that are advancing superior health care throughout the communities we serve. Title: Guest Services Specialist Facility: South Florida Baptist The Guest Services Specialist Is Responsible For The Following

• Delivering world class customer service and functions as the guests’ liaison to all services within the designated BayCare Health System’s hospital and the surrounding community
• Must possess advanced computer skills
• Will become proficient in all the following, as required: reception, registration and check-in, visitor management, waiting room management, document management, environment of care and emergency response.

This role is hospitality-focused and critical to support a positive experience for each guest. Required specific skills include:

• self-motivated team-player with 1-year of demonstrable success in a high stress, fast-paced work environment.
• Must successfully complete OLC training modules as assigned within 12 months.
• Required Experience is 1 year Related field and 2 years Customer Service.

BayCare Offers a Competitive Total Reward Package Including

• Benefits (Health, Dental, Vision)
• Paid time off
• Tuition reimbursement
• 401k match and additional yearly contribution
• Yearly performance appraisals and team award bonus
• Community discounts and more
• AND the chance to be part of an amazing team and a great place to work!

Experience Minimum Qualifications:

• 1 year Related field and 2 years Customer Service.

Location: Plant City, FL Status: PRN (As Needed) Shift Hours: Varies Weekend Work: Every Equal Opportunity Employer Veterans/Disabled