Guest Services Shuttle Driver

Pyramid Global Hospitality; Birmingham (AL); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

401K matching

Travel perks

Professional development

Bonuses

Job summary

Pyramid Global Hospitality is seeking a friendly Shuttle Driver for the Hilton Birmingham at UAB. You will greet guests, provide safe transportation, assist with bags, and share local knowledge to enhance the guest experience.

In this role you will deliver exceptional service, maintain shuttle cleanliness, and coordinate with the team to ensure a smooth arrival and departure for every guest, contributing to the renowned Pyramid hospitality standard.

Qualifications

• Must demonstrate excellent customer service and a friendly demeanor.
• Provide local area knowledge and directions to guests.
• Assist guests with bags and loading/unloading.
• Maintain shuttle cleanliness and safety.

Responsibilities

• Welcome guests to the shuttle and assist with bags.
• Provide safe, timely transport and local area information.
• Open vehicle doors and assist guests entering and exiting.
• Maintain shuttle cleanliness and report issues.
• Coordinate with lobby attendants to ensure a personalized experience.

Skills

Customer service

Guest engagement

Safety awareness

Communication

Job description

Pyramid Global Hospitality is seeking a friendly Shuttle Driver for the Hilton Birmingham at UAB. You will greet guests, provide safe transportation, assist with bags, and share local knowledge to enhance the guest experience.

In this role you will deliver exceptional service, maintain shuttle cleanliness, and coordinate with the team to ensure a smooth arrival and departure for every guest, contributing to the renowned Pyramid hospitality standard.