Heart of the House Attendant — Hospitality Support

BENCHMARK; Five Points South (AL); On-site; USD 24,000 - 32,000; Full time

Job summary

Pyramid Global Hospitality's Hilton Birmingham at UAB is seeking a dedicated House Attendant to maintain cleanliness of public areas and assist room attendants. You will contribute to a positive guest experience by paying close attention to detail and following standard procedures.

The role offers a robust wage package, benefits, and growth opportunities across a portfolio of hotels within the Pyramid family. Candidates should be prepared to work as part of a team and deliver outstanding service.

Qualifications

• Housekeeping experience desirable.
• Neat, pleasant personality.
• Time management skills.
• Ability to work on feet for an extended period.
• Ability to communicate effectively.
• Ability to move, traverse, position self to reach corners on floors and high places; observe conditions, detect odors, move carts up to 100 lbs, operate spray bottles, vacuums, mops, brooms, dust pans, scrub pads and dusters.
• Lift, carry and position loads of at least 25lbs.

Responsibilities

• Engage with guests to ensure their stay is going well.
• Work as a team to accomplish the goal of resort/hotel cleanliness.
• Walk all assigned floors at beginning and end of shift to collect bags, trash, and soiled linen.
• Deliver towels, cribs, cots and other items to the guest rooms on requests.
• Perform duties of room attendant when necessary.
• Refill the par stock of guest amenities and supplies on each floor pantry.
• Help the room attendants with the heavy lifting when super cleaning / spring cleaning of rooms.
• Clean all public areas in the prescribed manner while following department standard operating procedures.
• Remove soiled linen and trash from all service areas and take to appropriate locations in the prescribed manner.
• Always respond in a friendly, helpful manner to guests and other team members.

Skills

Housekeeping

Communication

Time management

Physical stamina

Attention to detail

Teamwork

Tools

Vacuum cleaner

Mop

Cleaning supplies

Job description

Pyramid Global Hospitality's Hilton Birmingham at UAB is seeking a dedicated House Attendant to maintain cleanliness of public areas and assist room attendants. You will contribute to a positive guest experience by paying close attention to detail and following standard procedures.

The role offers a robust wage package, benefits, and growth opportunities across a portfolio of hotels within the Pyramid family. Candidates should be prepared to work as part of a team and deliver outstanding service.