Guest Services Shift Leader — Flexible Schedule & Benefits

Pilot Flying J; California (MO); On-site; USD 29,494 - 43,256; Full time

Benefits offered by this job

Fuel Discount

Nation‑wide Medical Plan, Dental, Vis

401(k)

Flexible Spending Accounts

Adoption Assistance

Tuition Reimbursement

Flexible Schedule

Weekly Pay

Job summary

Pilot Flying J is seeking a Shift Leader to supervise store staff and daily operations. The ideal candidate delivers superb customer service, stays self-motivated, and supports managers with tasks to keep facilities clean, well‑stocked, and running smoothly.

This role requires knowledge of store operations, flexibility to work nights, days, weekends, and holidays, and a readiness to participate in background checks.

Qualifications

• Previous experience or working knowledge of retail operations.
• Excellent customer service skills.
• Proficiency with a calculator, computer, and other equipment.
• Ability to work as part of a team and interact with different levels from hourly team members, customers, vendors, and corporate representatives.
• Must be able to work a flexible schedule of nights, days, weekends, and holidays.
• Background check is required.

Responsibilities

• Supervise employees and store operations.
• Provide excellent customer service and maintain a customer-focused culture.
• Assist managers with tasks to keep facilities well-maintained and running smoothly.
• Collaborate with hourly team members, customers, vendors, and corporate representatives.

Skills

Customer service

Teamwork

Retail operations knowledge

Flexibility

Tools

Calculator

Computer

Job description

Pilot Flying J is seeking a Shift Leader to supervise store staff and daily operations. The ideal candidate delivers superb customer service, stays self-motivated, and supports managers with tasks to keep facilities clean, well‑stocked, and running smoothly.

This role requires knowledge of store operations, flexibility to work nights, days, weekends, and holidays, and a readiness to participate in background checks.