Guest Services Shift Lead - Flexible Hours & Fuel Discounts

Pilot Company; Wells (NV); In loco; USD 18.000 - 26.000; Tempo pieno

Vantaggi offerti da questo lavoro

Fuel Discount

Nation-wide Medical Plan/Dental/Vision

401(k)

Flexible Spending Accounts

Adoption Assistance

Tuition Reimbursement

Flexible Schedule

Weekly Pay

Descrizione del lavoro

Pilot Company in Wells, Nevada, is seeking a cashier to process merchandise and fuel transactions and to lead a shift of one-to-two cashiers. You will handle cash, credit, and debit payments, follow selling guidelines, and maintain an organized work area.

The role includes ensuring quality service, resolving guest issues, and supporting various travel center tasks. Pay is hourly and the position is on-site with weekly pay and benefits.

Mansioni

• Lead a shift of one-to-two cashiers to process all types of cash, credit, and debit transactions
• Complete end-of-shift reports and close out procedures
• Follow company and local guidelines with regards to the sale of restricted merchandise items (i.e., alcohol, tobacco)
• Maintain an organized and clean work area
• Use suggested selling methods to promote and sell products
• Ensure quality service is delivered to every guest
• Handle guest complaints and issues by following company processes and guidelines; resolve team member conflict; and communicate issues to management
• Determine break schedules and team member placement during shift
• Assist with other travel center functions such as maintaining deli, cleaning showers and restrooms, stocking, making coffee, etc.
• Model behaviors that support the company’s common purpose; ensure guests and team members are supported at the highest level
• Ensure all activities are in compliance with rules, regulations, policies, and procedures
• Complete other duties as assigned

Descrizione del lavoro

Pilot Company in Wells, Nevada, is seeking a cashier to process merchandise and fuel transactions and to lead a shift of one-to-two cashiers. You will handle cash, credit, and debit payments, follow selling guidelines, and maintain an organized work area.

The role includes ensuring quality service, resolving guest issues, and supporting various travel center tasks. Pay is hourly and the position is on-site with weekly pay and benefits.