Guest Services & Sales Associate

Follett Corporation; Richmond (IN); On-site; USD 16,531 - 30,307; Full time

Job summary

Follett Corporation in Indiana seeks a customer-focused Team Member to greet customers, assist with inquiries, answer the phone, and process purchases at the POS system. You will follow safe money-handling procedures and help train new team members to maintain a high standard of service.

The role requires 0-3 years of experience, a high school degree or equivalent, and basic computer skills. This is a storefront position supporting daily operations.

Qualifications

• Greet customers and provide friendly, efficient service.
• Assist with store inquiries and direct customers as needed.
• Handle transactions accurately and maintain POS procedures.
• Support training of new team members and help maintain store standards.

Responsibilities

• Greet customers and assist with store inquiries, answer calls, and ring up purchases using the POS system.
• Ensure sales floor is stocked and items are priced accurately.

Skills

General computer skills

Education

High School Degree or equivalent

Job description

Follett Corporation in Indiana seeks a customer-focused Team Member to greet customers, assist with inquiries, answer the phone, and process purchases at the POS system. You will follow safe money-handling procedures and help train new team members to maintain a high standard of service.

The role requires 0-3 years of experience, a high school degree or equivalent, and basic computer skills. This is a storefront position supporting daily operations.