Guest Services & Reservations Specialist - Seasonal

Hart Ranch Camping Resort; Rapid City (SD); On-site; USD 21,000 - 25,000; Part time

Benefits offered by this job

VIP program for employees

Discounted meals at the restaurant

Free rodeo attendance

Free live music

Summer season work bonus

Workamping options

Medical insurance

Dental insurance

Vision insurance

Retirement

Job summary

Hart Ranch Camping Resort in Rapid City, SD seeks a Reservationist to serve as the primary contact for guests, handling reservations, registrations, and payments with warmth and professionalism.

You will check guest details, assign campsites and cabins, assist by phone and in person, and coordinate with resort teams to ensure a smooth stay. This seasonal, part-time role supports a welcoming guest experience.

Qualifications

• Minimum of high school diploma.
• Motivated self-starter.
• Ability to lift 50 pounds.
• Stand, walk, sit, and manual dexterity as required.
• Availability for all shifts, weekends, holidays & special events.

Responsibilities

• Greet guests promptly with a friendly, professional attitude.
• Assist guests in person and over the phone with information and service.
• Complete guest check-in and registration using the reservation system.
• Verify reservation details including guest info, occupancy, rates, and accommodations.
• Assign campsites and cabins based on guest needs and availability.
• Issue keys and provide welcome packets and resort information.
• Process payments by credit card, cash, vouchers, or other accepted methods.
• Balance accounts and post charges accurately in the system.

Skills

Customer service

Communication

Teamwork

Education

High school diploma

Job description

Hart Ranch Camping Resort in Rapid City, SD seeks a Reservationist to serve as the primary contact for guests, handling reservations, registrations, and payments with warmth and professionalism.

You will check guest details, assign campsites and cabins, assist by phone and in person, and coordinate with resort teams to ensure a smooth stay. This seasonal, part-time role supports a welcoming guest experience.