Guest Services & Reservations Specialist

PRAIRIE KNIGHTS CASINO; Fort Yates (ND); On-site; USD 18,297 - 26,060; Full time

Job summary

PRAIRIE KNIGHTS CASINO in Fort Yates, ND is seeking a full-time position requiring a high school diploma or GED. The role involves handling incoming calls, confirming reservations, and providing exceptional guest services.

Candidates must be at least 18 years old, have excellent customer service skills, and be comfortable handling monetary transactions. The physical demands include the ability to stand for long periods and lift up to 30 lbs occasionally.

Qualifications

• Must be at least 18 years old and qualify for a Tribal 'Non-Gaming' License.
• Experience in hotel or customer service is preferred.
• Ability to communicate in the primary language of the workplace.

Responsibilities

• Receive and transfer incoming calls effectively.
• Make and confirm lodge reservations for guests.
• Secure payment and assign rooms for guests.

Skills

Telephone answering

Customer service

Retail sales

Basic arithmetic

Computer proficiency

Conflict resolution

Education

High school graduate or GED

Job description

PRAIRIE KNIGHTS CASINO in Fort Yates, ND is seeking a full-time position requiring a high school diploma or GED. The role involves handling incoming calls, confirming reservations, and providing exceptional guest services.

Candidates must be at least 18 years old, have excellent customer service skills, and be comfortable handling monetary transactions. The physical demands include the ability to stand for long periods and lift up to 30 lbs occasionally.