Guest Services & Reservations Associate

Ultipro; Colorado; On-site; USD 26,000 - 32,000; Full time

Job summary

The Club at Crested Butte in Crested Butte, CO is looking for a Front Desk Attendant with a customer-first attitude. The role involves guest service, reservations, and POS handling, with opportunities to support staff across shop operations and events. Beginners welcome; training provided.

Flexibility to work weekends and holidays is preferred. The position offers a pay range of $19.00–$23.00 per hour, dependent on experience, with standard retail and hospitality benefits offered by the club.

Qualifications

• High school diploma or GED required or equivalent experience.
• Ability to read and speak English to perform duties.
• Retail sales experience preferred.
• Computer proficiency including POS and MS Office.

Responsibilities

• Performs opening and closing procedures as determined by management.
• Responsible for accountability of POS transactions made.
• Collects applicable fees from members/guests as they arrive.
• Makes court, clinic, lesson and special event reservations, in person or by phone.
• Assists Membership Manager with member outreach and delivering high-standard member experience.
• Assists with monthly inventories if applicable.
• May work with coaches to facilitate start and play times.
• Maintains safe work practices and regular attendance.
• Performs other duties as required.

Skills

Customer service

Communication

Interpersonal skills

Flexible schedule

Education

High school diploma or GED

Tools

POS system

Microsoft Office

Job description

The Club at Crested Butte in Crested Butte, CO is looking for a Front Desk Attendant with a customer-first attitude. The role involves guest service, reservations, and POS handling, with opportunities to support staff across shop operations and events. Beginners welcome; training provided.

Flexibility to work weekends and holidays is preferred. The position offers a pay range of $19.00–$23.00 per hour, dependent on experience, with standard retail and hospitality benefits offered by the club.