Guest Services Representative

U.S Air Force; Crestview (FL); Sur place; USD 17 000 - 25 000; Plein temps

Résumé du poste

The U.S. Air Force Duke Field Inn in Florida seeks a frontline associate to manage front desk and guest services for lodging operations. This flexible role allows 0–40 hours weekly with shifts including evenings, weekends, and holidays to support guests on base.

You will handle guest inquiries, assist with check-ins/outs, and uphold security requirements while delivering courteous service. A background investigation is required, and age restrictions apply for alcohol sales as per state law.

Qualifications

• Experience in front desk or guest services preferred.
• Ability to provide courteous customer service in a lodging setting.
• Willingness to work irregular hours, including weekends and holidays.

Responsabilités

• Provide front desk and guest services support for lodging operations.
• Coordinate check-ins/outs and assist guests with requests.
• Maintain guest records and respond to inquiries with professionalism.

Connaissances

Front desk

Guest services

Customer service

Description du poste

About the position: This position is Non-appropriated Fund (NAF) and will be assigned to the Duke Field Inn on Duke ARB, FL.

The purpose of this position is to provide front desk and guest services support for lodging operations.

The position is flexible, which means you are not guaranteed hours or benefits but could work anywhere from 0 to 40 hours per week. Position requires working irregular schedules, including weekends, holidays, and all shifts.

Requirements

• This position requires shift work to provide coverage on evenings, weekends, holidays, or special situations.
• This position requires the incumbent to complete a background investigation with favorable results.
• Must meet state and legal age requirement for sale of alcoholic beverages