Guest Services Representative

WizeHire, Inc; Athens (GA); On-site; USD 17,000 - 25,000; Full time

Job summary

Candlewood Suites Athens is seeking a Guest Services Representative to warmly welcome guests, assist with check-ins and check-outs, and handle reservations. You will respond to guest inquiries with a friendly, can-do attitude, collaborating with team members to ensure a seamless stay and memorable experiences.

The ideal candidate has strong communication, a flexible schedule, and a willingness to learn in a supportive hospitality environment.

Qualifications

• Experience in customer service or hospitality preferred.
• Strong communication and friendly attitude.
• Flexible schedule.

Responsibilities

• Greet guests and assist with check-ins and check-outs.
• Answer inquiries and manage reservations.
• Provide exceptional guest service to ensure satisfaction.

Skills

Customer service

Communication

Hospitality

Job description

At Candlewood Suites Athens, we're dedicated to providing an exceptional guest experience, and we're looking for a Guest Services Representative who shares our passion for hospitality. In this role, you'll be the friendly face that welcomes our guests and ensures their stay is seamless and enjoyable. You'll handle check-ins and check-outs efficiently, manage reservations, and respond to guest inquiries with a warm, helpful attitude. Your efforts will directly contribute to creating memorable experiences for our guests, fostering a welcoming environment that reflects our commitment to service excellence.

We're seeking someone with a flexible schedule, positive outlook, and strong communication skills. Previous experience in a customer service or hospitality role is beneficial, but your enthusiasm and willingness to learn are what truly matter to us. You'll have the opportunity to grow within our supportive team, and we'll provide you with the resources you need to succeed.