GUEST SERVICES-OCEAN PRIME PHOENIX

Cameron Mitchell Restaurants; Phoenix (AZ); On-site; USD 23,000 - 30,000; Full time

Benefits offered by this job

Career growth

Dining discounts

Health benefits

Inclusive environment

Flexible scheduling

Paid time off & holidays

Job summary

Ocean Prime is seeking a friendly and energetic Host to join our team in a busy dining room environment. You will play a key role in greeting guests, managing seating, and creating a welcoming first impression for guests and colleagues alike.

We value hospitality, teamwork, and a positive, proactive attitude. The role emphasizes guest satisfaction, adherence to safety standards, and strong communication with the front-of-house team to maximize dining experiences.

Qualifications

• Must show genuine hospitality and guest-focused service.
• Demonstrates leadership, kindness, and a positive demeanor.
• Values teamwork, family, and community in a fast-paced environment.

Responsibilities

• Greets guests warmly and guides them to seating with a friendly, professional approach.
• Answers questions about the restaurant and menu to enhance guest satisfaction.
• Coordinates with team to provide smooth service and handle guest requests promptly.
• Adheres to safety, health, and sanitation guidelines and maintains clean uniform appearance.
• Follows emergency procedures and supports the team during busy periods.

Skills

Hospitality mindset

Leadership & teamwork

Positive attitude

Team-oriented

Job description

Ocean Prime is seeking a HOST to join our team!

Who are We? We are Great People Delivering Genuine Hospitality.

What is Your Role? To make “Raving Fans” of our Associates, Guests, Purveyors, Partners, and the Communities in which we do business.

Summary: It is the responsibility of Guest Services to make raving fans of the five major groups of people we do business with by creating a positive first impression and making our guests feel welcome on the phone and in person. Guest Services controls the seating of the guests in the dining room to assure the quality of service, guest satisfaction, and maximize sales opportunities.

At Cameron Mitchell Restaurants, we put our associates first and strive to continually offer great benefits and perks listed below:

• Opportunities for career growth, 80% of all positions promoted from within
• Dining discounts at any of our 60+ restaurants
• Health benefits for eligible associates
• Inclusive, fun, and creative environment
• Flexible scheduling, paid time off, and closed 7 major holidays!
• Starting pay $17.00-$22.00/hour based on experience

WHAT WE ARE LOOKING FOR:

• A genuine approach to hospitality
• Individuals who exemplify leadership, kindness, and positivity
• “Yes is the Answer!” Mentality
• Those who value teamwork, family, and community

ESSENTIAL FUNCTIONS OF THE POSITION INCLUDE, BUT ARE NOT LIMITED TO:

• Reports to work on time as indicated on the work schedule. Uniform meets restaurant requirements and is maintained and cleaned. Practices positive personal hygiene and cleanliness habits during all work shifts.
• Exemplifies hospitality standards. Answers guests' questions about the restaurant. Handles requests and complaints with guest satisfaction as the priority.
• Cooperates with management and co-workers to assists others with duties, if needed. Communicates suggestions for improvement in a positive fashion.
• Follows all national, state, and local safety, health, and sanitation guidelines as specified by the restaurant. Reports potentially unsafe conditions and uses materials and equipment properly.
• Knows emergency procedures in the restaurants
• Performs all duties and maintains knowledge of all standards and procedures as stated in the associate handbook.
• All newly hired associates will be subject to E-Verify Employment Eligibility Verification.

Cameron Mitchell Restaurants is an Equal Opportunity Employer celebrating diversity & committed to creating an inclusive environment for all Associates.

Experience

Preferred

• 1 - 2 years: Restaurant Experience

Behaviors

Preferred

• Enthusiastic: Shows intense and eager enjoyment and interest

Motivations

Preferred

• Self-Starter: Inspired to perform without outside help
• Flexibility: Inspired to perform well when granted the ability to set your own schedule and goals

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.