GUEST SERVICES -OCEAN PRIME DALLAS

Cameron Mitchell Restaurants LLC; Dallas (TX); On-site; USD 33,000 - 37,000; Full time

Benefits offered by this job

Career growth

Dining discounts

Health benefits

Flexible scheduling

Paid time off

Closed major holidays

Job summary

Ocean Prime Dallas, part of Cameron Mitchell Restaurants LLC, seeks a Guest Services team member to create a welcoming first impression and manage seating to maximize guest satisfaction and sales opportunities. The role emphasizes hospitality, teamwork, and a genuine guest focus.

The position offers career growth, dining discounts, health benefits, paid time off, and flexible scheduling, with starting pay $16.00–$18.00/hour based on experience.

Qualifications

• Genuine hospitality approach.
• Leadership, kindness, and positivity.
• Yes is the Answer! mentality.
• Values teamwork, family, and community.

Responsibilities

• Reports on time with proper uniform and hygiene.
• Answers guests' questions and handles requests/complaints with guest satisfaction as priority.
• Cooperates with management and coworkers; offers improvement ideas.
• Follows safety, health, and sanitation guidelines.
• Knows emergency procedures.
• Maintains knowledge of standards in the associate handbook.

Skills

Hospitality mindset

Leadership

Teamwork

Positive attitude

Job description

OCEAN PRIME DALLAS
2101 CEDAR SPRINGS RD, STE 150
DALLAS, TX 75201, USA

Description

OCEAN PRIME is seeking a GUEST SERVICES to join our team!

Who are We? We are Great People Delivering Genuine Hospitality.

What is Your Role? To make “Raving Fans” of our Associates, Guests, Purveyors, Partners, and the Communities in which we do business.

Summary: It is the responsibility of Guest Services to make raving fans of the five major groups of people we do business with by creating a positive first impression and making our guests feel welcome on the phone and in person. Guest Services controls the seating of the guests in the dining room to assure the quality of service, guest satisfaction, and maximize sales opportunities.

At Cameron Mitchell Restaurants, we put our associates first and strive to continually offer great benefits and perks listed below:

• Opportunities for career growth, 80% of all positions promoted from within
• Dining discounts at any of our 60+ restaurants
• Health benefits for eligible associates
• Inclusive, fun, and creative environment
• Flexible scheduling, paid time off, and closed 7 major holidays!
• Starting pay $16.00-$18.00/hour based on experience

WHAT WE ARE LOOKING FOR:

• Genuine approach to hospitality
• Individuals who exemplify leadership, kindness, and positivity
• “Yes is the Answer!” Mentality
• Those who value teamwork, family, and community

ESSENTIAL FUNCTIONS OF THE POSITION INCLUDE, BUT ARE NOT LIMITED TO:

• Reports to work on time as indicated on the work schedule. Uniform meets restaurant requirements and is maintained and cleaned. Practices positive personal hygiene and cleanliness habits during all work shifts.
• Exemplifies hospitality standards. Answers guests' questions about the restaurant. Handles requests and complaints with guest satisfaction as the priority.
• Cooperates with management and co-workers to assists others with duties, if needed. Communicates suggestions for improvement in a positive fashion.
• Follows all national, state, and local safety, health, and sanitation guidelines as specified by the restaurant. Reports potentially unsafe conditions and uses materials and equipment properly.
• Knows emergency procedures in the restaurants
• Performs all duties and maintains knowledge of all standards and procedures as stated in the associate handbook.

Cameron Mitchell Restaurants is an Equal Opportunity Employer celebrating diversity & committed to creating an inclusive environment for all Associates.

Enthusiastic

: Shows intense and eager enjoyment and interest

Motivations

Preferred

Self-Starter

: Inspired to perform without outside help

Flexibility

: Inspired to perform well when granted the ability to set your own schedule and goals

Experience

Preferred

1-2 years:

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.