Guest Services-Ocean Prime Indianapolis

Cameron Mitchell Restaurants; Indianapolis (IN); On-site; USD 21,000 - 36,000; Full time

Benefits offered by this job

Career growth

Dining discounts

Health benefits

Inclusive environment

Flexible schedule

Paid time off

Closed holidays

Job summary

Ocean Prime is seeking a Host to join Cameron Mitchell Restaurants. This role centers on delivering genuine hospitality, creating a positive first impression, and making guests feel welcome.

Essential duties include greeting guests, assisting with seating, answering questions, handling requests and complaints, and collaborating with management and teammates to uphold service quality. We offer career growth, dining discounts at 60+ restaurants, health benefits, flexible scheduling, paid time off,

Qualifications

• Genuine hospitality and positive demeanor.
• Ability to work in a fast-paced restaurant environment.
• Teamwork and flexible scheduling ability.
• Excellent communication with guests.

Responsibilities

• Greet guests and assist with seating to optimize service quality.
• Answer questions about the restaurant and policies.
• Handle requests and complaints with guest satisfaction as priority.
• Cooperate with management and coworkers and share improvement ideas.

Skills

Genuine hospitality

Leadership

Teamwork

Positive attitude

Job description

OCEAN PRIME is seeking a HOST to join our team!

Who are We?

We are Great People Delivering Genuine Hospitality.

What is Your Role?

To make “Raving Fans” of our Associates, Guests, Purveyors, Partners, and the Communities in which we do business.

Summary:

It is the responsibility of Guest Services to make raving fans of the five major groups of people we do business with by creating a positive first impression and making our guests feel welcome on the phone and in person. Guest Services controls the seating of the guests in the dining room to assure the quality of service, guest satisfaction, and maximize sales opportunities.

At Cameron Mitchell Restaurants, we put our associates first and strive to continually offer great benefits and perks listed below:

• Opportunities for career growth, 80% of all positions promoted from within
• Dining discounts at any of our 60+ restaurants
• Health benefits for eligible associates
• Inclusive, fun, and creative environment
• Flexible scheduling, paid time off, and closed 7 major holidays!
• Starting pay $15.00-$26.00/hour based on experience

What We Are Looking For

• Genuine approach to hospitality
• Individuals who exemplify leadership, kindness, and positivity
• “Yes is the Answer!” Mentality
• Those who value teamwork, family, and community

ESSENTIAL FUNCTIONS OF THE POSITION INCLUDE, BUT ARE NOT LIMITED TO:

• Reports to work on time as indicated on the work schedule. Uniform meets restaurant requirements and is maintained and cleaned. Practices positive personal hygiene and cleanliness habits during all work shifts.
• Exemplifies hospitality standards. Answers guests' questions about the restaurant. Handles requests and complaints with guest satisfaction as the priority.
• Cooperates with management and co-workers to assists others with duties, if needed. Communicates suggestions for improvement in a positive fashion.
• Follows all national, state, and local safety, health, and sanitation guidelines as specified by the restaurant. Reports potentially unsafe conditions and uses materials and equipment properly.
• Knows emergency procedures in the restaurants
• Performs all duties and maintains knowledge of all standards and procedures as stated in the associate handbook.

Cameron Mitchell Restaurants is an Equal Opportunity Employer celebrating diversity & committed to creating an inclusive environment for all Associates.