Guest Services & Membership Associate, Recreation Center

Gfoat; Cleburne (TX); On-site; USD 17,672 - 25,170; Full time

Job summary

City of Cleburne— Booker T. Washington Recreation Center seeks a front desk/guest services role. You will sign up members and day pass holders, handle guest needs, and manage opening/closing procedures and facility bookings.

The position is non-supervisory and may involve independent judgment. You’ll perform clerical tasks aligned with department policies and city regulations. Bilingual English/Spanish is preferred.

Qualifications

• Knowledge of fitness and exercise equipment.
• Knowledge of the Recreation Center layout and operations.
• Familiarity with City ordinances and department rules.
• Ability to handle guest requests and sign up memberships.
• Ability to follow written and oral instructions and maintain records.
• Strong communication and problem-solving skills.
• Demonstrates initiative and reliability; maintains confidentiality.
• Bilingual English/Spanish preferred.

Responsibilities

• Sign up guests for memberships and day passes.
• Assist guests with needs and provide information about facilities.
• Open/close procedures and manage bookings.
• Sell or rent other parks and recreation facilities as needed.
• Perform clerical tasks in accordance with department policies.

Skills

Fitness equipment knowledge

Facility layout knowledge

Rules & ordinances

Guest service

Oral & written instructions

File management

Communication

Initiative

Independent work

Confidentiality

Bilingual EN/ES

Education

High school diploma or equivalent

First Aid/CPR/AED certification

Valid Texas Class C driver's license

Food handler certification within 3 months

Job description

City of Cleburne— Booker T. Washington Recreation Center seeks a front desk/guest services role. You will sign up members and day pass holders, handle guest needs, and manage opening/closing procedures and facility bookings.

The position is non-supervisory and may involve independent judgment. You’ll perform clerical tasks aligned with department policies and city regulations. Bilingual English/Spanish is preferred.