Recreation Aide - BTW Recreation Center

Gfoat; Cleburne (TX); On-site; USD 17,672 - 25,170; Full time

Job summary

City of Cleburne— Booker T. Washington Recreation Center seeks a front desk/guest services role. You will sign up members and day pass holders, handle guest needs, and manage opening/closing procedures and facility bookings.

The position is non-supervisory and may involve independent judgment. You’ll perform clerical tasks aligned with department policies and city regulations. Bilingual English/Spanish is preferred.

Qualifications

• Knowledge of fitness and exercise equipment.
• Knowledge of the Recreation Center layout and operations.
• Familiarity with City ordinances and department rules.
• Ability to handle guest requests and sign up memberships.
• Ability to follow written and oral instructions and maintain records.
• Strong communication and problem-solving skills.
• Demonstrates initiative and reliability; maintains confidentiality.
• Bilingual English/Spanish preferred.

Responsibilities

• Sign up guests for memberships and day passes.
• Assist guests with needs and provide information about facilities.
• Open/close procedures and manage bookings.
• Sell or rent other parks and recreation facilities as needed.
• Perform clerical tasks in accordance with department policies.

Skills

Fitness equipment knowledge

Facility layout knowledge

Rules & ordinances

Guest service

Oral & written instructions

File management

Communication

Initiative

Independent work

Confidentiality

Bilingual EN/ES

Education

High school diploma or equivalent

First Aid/CPR/AED certification

Valid Texas Class C driver's license

Food handler certification within 3 months

Job description

Compensation - $15.55/hr

Position open until filled.

BRIEF DESCRIPTION

This position is responsible for guests’ first and last impressions of Cleburne’s Booker T. Washington Recreation Center experience. This individual is responsible for signing people up for memberships and day passes, as well as dealing with any guest needs. Responsible for opening/ closing procedures, facility bookings, and selling/renting other Parks and Recreation facilities of the City of Cleburne.

This is a non-supervisory position that may involve some independent judgment. Duties include performing clerical work that requires the application of various complex work methods and procedures, in accordance with the laws and regulations governing the employing department, as well as its functions, policies, and practices.

NECESSARY KNOWLEDGE, SKILLS, AND ABILITIES

• Knowledge of fitness and exercise equipment
• Knowledge of the physical layout of the Recreation Center
• Knowledge of all rules and City Ordinances
• Ability to work with a variety of guests by completing various tasks
• Ability to understand and carry out oral and written instructions and ask for clarification when needed
• Ability to establish and maintain files and records
• Ability to solve guest service items through verbal and written communication, while seeking assistance when needed.
• Must display initiative and diligence in work performance
• Must be an independent, self-starter, and be able to listen to citizen complaints and concerns
• Must be able to keep sensitive information confidential
• Bilingual English/Spanish preferred

EDUCATION AND EXPERIENCE

High school graduate or equivalent; OR

Any equivalent combination of experience and training that provides the required knowledge, skills, and abilities

CERTIFICATES AND LICENSES REQUIRED

• Ability to obtain and maintain First Aid, and CPR with Automatic External Defibrillator (AED) certification
• A Valid Class C Texas driver's license and the ability to maintain a satisfactory driving record
• Ability to obtain a food handlers certification within three (3) months

ENVIRONMENTAL FACTORS AND SAFETY HAZARDS

Primarily in an indoor environment with the ability to operate outdoors when needed. May be exposed to extreme heat and cold during the summer and winter months.

TOOLS AND EQUIPMENT USED

Standard office equipment, including a multi-line telephone, computer, fax machine, copier, scanner, shredder, and printer, as well as health and fitness equipment such as free weights, a treadmill, an elliptical, and weight circuit machines, etc.