Guest Services Manager — Flexible Hours & Growth

Aqua Tots Swim School - Aqua Tots Auburn Hills, LLC; Rochester (MI); On-site; USD 36,000 - 44,000; Full time

Benefits offered by this job

Flexible set schedules

Weekly pay

Bonuses - monthly, quarterly, and/year

Weekend meals

Benefits Package

Growth Opportunities

Job summary

Aqua Tots Swim School - Aqua Tots Auburn Hills, LLC in Rochester, MI is hiring a salaried manager to lead staff, oversee scheduling, payroll, and ordering supplies, and drive exceptional customer service. The role emphasizes building relationships with staff and customers and maintaining a safe, organized facility.

The position requires full-time hours, including one weekend shift, with flexible scheduling and opportunities for growth based on experience.

Qualifications

• Availability to work full time.
• Availability to work one weekend shift from 8:30am-3pm.
• Ability to manage and lead a team.
• Work alongside General Manager and Aquatics Manager to provide a positive work environment.
• Maintain a clean, organized, and safe work area.
• Ability to process orders and order supplies as needed.
• 2 years management experience.
• Building relationships with staff and customers.
• Must be able to accommodate 40-45 hrs per week.
• Schedule requires 4 weekdays (Monday-Friday) of a work schedule that can range from 9:30am-8pm and 1 weekend day (Saturday or Sunday) with a shift from 8:30am-3pm.

Responsibilities

• Scheduling
• Training
• Staffing
• Payroll
• Ordering supplies
• Sales
• Customer service
• Managing and leading a team

Job description

Aqua Tots Swim School - Aqua Tots Auburn Hills, LLC in Rochester, MI is hiring a salaried manager to lead staff, oversee scheduling, payroll, and ordering supplies, and drive exceptional customer service. The role emphasizes building relationships with staff and customers and maintaining a safe, organized facility.

The position requires full-time hours, including one weekend shift, with flexible scheduling and opportunities for growth based on experience.