Guest Service Manager - Growth, Flexible Hours & Bonuses

Aqua Tots Swim School - Aqua Tots Auburn Hills, LLC; Auburn Hills (MI); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Flexible schedules

Weekly pay

Bonuses monthly

Bonuses quarterly

Bonuses yearly

Weekend meals

Benefits package

Growth opportunities

Job summary

Aqua Tots Auburn Hills is seeking a Guest Service Manager to lead a busy, friendly team at our Auburn Hills location. This salaried role focuses on scheduling, training, payroll, and delivering exceptional customer service to families.

You will work closely with the General Manager and Aquatics Manager, manage operations, build staff relationships, and ensure a positive, organized environment while maintaining safety and quality service.

Qualifications

• Must have at least 2 years of management experience.
• Able to lead a team and work with GM and Aquatics Manager.
• Full-time availability including one weekend shift.

Responsibilities

• Scheduling
• Training
• Staffing
• Payroll
• Ordering supplies
• Sales
• Customer service
• Managing and leading a team

Skills

Leadership

Customer service

Team management

Job description

Aqua Tots Auburn Hills is seeking a Guest Service Manager to lead a busy, friendly team at our Auburn Hills location. This salaried role focuses on scheduling, training, payroll, and delivering exceptional customer service to families.

You will work closely with the General Manager and Aquatics Manager, manage operations, build staff relationships, and ensure a positive, organized environment while maintaining safety and quality service.