Guest Services Lead- Full Time

Glenwood Hot Springs Resort; Glenwood Springs (CO); On-site; USD 30,000 - 33,000; Full time

Benefits offered by this job

Free pool pass

On-property discounts

Job summary

Glenwood Hot Springs Resort in Glenwood Springs, CO, seeks a Lead House Person to maintain lodge buildings, assist with guest needs, and provide banquet services.

This full-time, on-site role requires physical fitness, a valid Colorado driver’s license, and basic computer skills. Flexible hours apply since operations run 24/7.

Qualifications

• High School Diploma or GED is preferred.
• Colorado driver’s license with clean driving record is required.

Responsibilities

• Maintain Glenwood Hot Springs Lodge buildings in a clean, safe condition.
• Provide banquet services for guests and assist with guest requests.

Skills

Attention to detail

Teamwork

Education

High School Diploma or GED

Tools

Basic computer skills

Job description

Job Details: Job Location: Glenwood Springs, CO 81601, Salary Range: $22.00 - $24.00 Hourly, All employees receive aFREE POOL PASSand other on-property discounts.

Full Time employees are eligible for additional benefits including medical, dental, vision and life insurance.

Starting at $22.00/hour

Do you have experience? Let us know! We pay for experience!

Primary Function

Maintain the Glenwood Hot Springs Lodge buildings in an attractive and safe manner at all times. Provide banquet services for guests and assist with guest requests and needs.

Reporting and Accountability:

The Lead House Person reports to, and is accountable to the Lodge Housekeeping Supervisor as well as the Lodge Manager and Assistant Lodge Manager.

Authority:

The Lead House Person has the support and authority necessary to carry out the responsibilities and tasks described in this job description and other responsibilities as assigned by the Housekeeping Supervisor and Lodge Management.

Physical Requirements:

• Adequate physical agility to perform normal cleaning and banquet set up activities such as climbing ladders, kneeling, reaching, lifting, bending, twisting, stooping, using hand tools and power tools, etc.
• Ability to push, pull, carry and lift 45 pounds
• Current and valid Colorado driver’s license with excellent driving record
• Ability to communicate verbally and in writing and follow verbal or written instructions in English.

Educational Requirements:

• High School Diploma or GED equivalent preferred.

Other Requirements:

• More maintenance experience can positively affect job level
• Adequate computer skills to be able to perform necessary department computer tasks (for example, logging maintenance activities, inputting time records, inputting preventative maintenance and service information, etc.)
• Prefer one or two years’ experience in housekeeping or customer service

Work Hours and Days:

• Since the operating hours of the Lodge are 24 hours per day, 7 days per week, the House Person’s work hours and days must be flexible.

: Please note: This is not an exhaustive list of the job duties. The complete job description will be supplied upon request.

Glenwood Hot Springs Resort is a drug free workplace.