Guest Services Lead – Front End Excellence

The Fresh Market; Chicago (IL); On-site; USD 27,111 - 33,888; Full time

Benefits offered by this job

30% team member discount

401K contribution and company match

Medical, Dental, and Vision Insurance

Early Earn Wage Access

Financial Wellness Program

Personal time off plans

Job summary

A leading grocery retailer in Chicago is seeking an Assistant Guest Service Manager. In this role, you will assist in managing the guest service operations, ensure excellent service, and lead the front-end team. Candidates should have over three years of guest service experience and a year of leadership experience, along with a working knowledge of Microsoft Office. The position offers flexible scheduling and competitive pay within a supportive team environment.

Qualifications

• 3+ years of experience in a guest service role.
• 1+ years of leadership experience.
• Must be at least 18 years of age.

Responsibilities

• Assist the Guest Service Manager in managing guest flow and service.
• Responsible for front-end and cash office procedures.
• Engage, motivate, coach, and train team members.

Skills

Guest service experience

Leadership

Microsoft Office proficiency

Job description

A leading grocery retailer in Chicago is seeking an Assistant Guest Service Manager. In this role, you will assist in managing the guest service operations, ensure excellent service, and lead the front-end team. Candidates should have over three years of guest service experience and a year of leadership experience, along with a working knowledge of Microsoft Office. The position offers flexible scheduling and competitive pay within a supportive team environment.