Guest Services Lead — Create Exceptional Welcomes

Cameron Mitchell Restaurants; Dallas (TX); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

Career growth opportunities

Dining discounts at 60+ restaurants

Health benefits for eligible teammates

Inclusive, fun, creative environment

Flexible scheduling

Paid time off

Closed 7 major holidays

Job summary

Ocean Prime is seeking a Guest Services team member to create a welcoming first impression for guests, associates, and partners, both on the phone and in person.

In this role you will manage seating to ensure service quality, guest satisfaction, and maximize sales opportunities while upholding Cameron Mitchell Restaurants' commitment to hospitality, teamwork, and community. Equal opportunity employer.

Qualifications

• Must demonstrate genuine hospitality and guest focus.
• Strong leadership, kindness and positivity.
• Yes is the answer mentality.
• Values teamwork, family, and community.

Responsibilities

• Reports to work on time; uniform and hygiene must meet standards.
• Answers guests' questions about the restaurant and handles requests with guest satisfaction as priority.
• Cooperates with management and co-workers to assist others and communicates suggestions positively.
• Follows national, state, and local safety, health, and sanitation guidelines; knows emergency procedures and maintains standards.

Skills

Hospitality mindset

Leadership

Positivity

Teamwork

Job description

Ocean Prime is seeking a Guest Services team member to create a welcoming first impression for guests, associates, and partners, both on the phone and in person.

In this role you will manage seating to ensure service quality, guest satisfaction, and maximize sales opportunities while upholding Cameron Mitchell Restaurants' commitment to hospitality, teamwork, and community. Equal opportunity employer.