GUEST SERVICES -OCEAN PRIME DALLAS

Cameron Mitchell Restaurants; Dallas (TX); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

Career growth opportunities

Dining discounts at 60+ restaurants

Health benefits for eligible teammates

Inclusive, fun, creative environment

Flexible scheduling

Paid time off

Closed 7 major holidays

Job summary

Ocean Prime is seeking a Guest Services team member to create a welcoming first impression for guests, associates, and partners, both on the phone and in person.

In this role you will manage seating to ensure service quality, guest satisfaction, and maximize sales opportunities while upholding Cameron Mitchell Restaurants' commitment to hospitality, teamwork, and community. Equal opportunity employer.

Qualifications

• Must demonstrate genuine hospitality and guest focus.
• Strong leadership, kindness and positivity.
• Yes is the answer mentality.
• Values teamwork, family, and community.

Responsibilities

• Reports to work on time; uniform and hygiene must meet standards.
• Answers guests' questions about the restaurant and handles requests with guest satisfaction as priority.
• Cooperates with management and co-workers to assist others and communicates suggestions positively.
• Follows national, state, and local safety, health, and sanitation guidelines; knows emergency procedures and maintains standards.

Skills

Hospitality mindset

Leadership

Positivity

Teamwork

Job description

OCEAN PRIME is seeking a GUEST SERVICES to join our team!

Who are We?

We are Great People Delivering Genuine Hospitality.

What is Your Role?

To make “Raving Fans” of our Associates, Guests, Purveyors, Partners, and the Communities in which we do business.

Summary:

It is the responsibility of Guest Services to make raving fans of the five major groups of people we do business with by creating a positive first impression and making our guests feel welcome on the phone and in person. Guest Services controls the seating of the guests in the dining room to assure the quality of service, guest satisfaction, and maximize sales opportunities.

At Cameron Mitchell Restaurants, we put our associates first and strive to continually offer great benefits and perks listed below:

• Opportunities for career growth, 80% of all positions promoted from within
• Dining discounts at any of our 60+ restaurants
• Health benefits for eligible associates
• Inclusive, fun, and creative environment
• Flexible scheduling, paid time off, and closed 7 major holidays!
• Starting pay $16.00-$18.00/hour based on experience

WHAT WE ARE LOOKING FOR:

• Genuine approach to hospitality
• Individuals who exemplify leadership, kindness, and positivity
• “Yes is the Answer!” Mentality
• Those who value teamwork, family, and community

ESSENTIAL FUNCTIONS OF THE POSITION INCLUDE, BUT ARE NOT LIMITED TO:

• Reports to work on time as indicated on the work schedule. Uniform meets restaurant requirements and is maintained and cleaned. Practices positive personal hygiene and cleanliness habits during all work shifts.
• Exemplifies hospitality standards. Answers guests' questions about the restaurant. Handles requests and complaints with guest satisfaction as the priority.
• Cooperates with management and co-workers to assists others with duties, if needed. Communicates suggestions for improvement in a positive fashion.
• Follows all national, state, and local safety, health, and sanitation guidelines as specified by the restaurant. Reports potentially unsafe conditions and uses materials and equipment properly.
• Knows emergency procedures in the restaurants
• Performs all duties and maintains knowledge of all standards and procedures as stated in the associate handbook.

Cameron Mitchell Restaurants is an Equal Opportunity Employer celebrating diversity & committed to creating an inclusive environment for all Associates.