Guest Services Houseman & Linen Concierge

NDM Hospitality Services; Kissimmee (FL); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

Hotel room discounts

F&B discounts

Development opportunities

Job summary

NDM Hospitality in Kissimmee, FL seeks a Houseman for housekeeping support. You will handle linen preparation, load distribution, amenity delivery and guest requests to ensure clean, tidy spaces.

Requirements include a driver’s license, high school diploma, strong communication in English, and prior hospitality exposure. The role involves physical tasks and some local driving within the property.

Qualifications

• Must have driver's license.
• Must have high school diploma.
• Good communication skills.
• Fluent English.
• Ability to multitask.
• Customer service skills.
• Previous experience in hospitality.
• Ability to lift, push and pull required load.
• Knowledge of cleaning and sanitation products.
• Knowledge of cleaning equipment.

Responsibilities

• Collect Building Access keys for HUB, Radio and Van key from Housekeeping Office.
• Retrieve Departures Boards from Supervisor.
• Prepare Linen for cottages that will be cleaned for the day from the Departure List.
• Load Van with Departure Linen and distribute it to the property.
• Attend to Laundry dropped off from Hotelier: empty Metro's and properly place all cleaned Linen where they belong.
• Organize and place Amenity Orders when deliveries come in.
• Attend to all Guest Requests: delivering items and amenities.
• Respond to all Radio requests from Supervisors and/or Housekeepers.
• Collect all Linen from the Property Supervisors will be radioing as Cottages are completed.
• Place all dirty linen in empty Metro's; no linen left on floors of HUB.
• Remove garbage and boxes from the HUB; empty grey bins at end of day.
• Keep Laundry cage organized, clean and in order ALWAYS.
• Attend supervisor requests to clean the sofa.
• Drive 20 miles inside the property.

Skills

Driver's license

High school diploma

Communication skills

Fluent English

Multitasking

Customer service

Hospitality experience

Lifting ability

Cleaning products knowledge

Cleaning equipment knowledge

Education

High school diploma

Job description

NDM Hospitality in Kissimmee, FL seeks a Houseman for housekeeping support. You will handle linen preparation, load distribution, amenity delivery and guest requests to ensure clean, tidy spaces.

Requirements include a driver’s license, high school diploma, strong communication in English, and prior hospitality exposure. The role involves physical tasks and some local driving within the property.