Housekeeping Houseperson - Guest Services & Cleanliness Pro

Sierra Lodgings; Kissimmee (FL); On-site; USD 17,000 - 25,000; Full time

Job summary

Embassy Suites Orlando Lake Buena Vista South in Kissimmee, FL is seeking a Houseperson to support the housekeeping team. The role involves stocking, cleaning public areas and assisting suite attendants to ensure timely delivery of linens and supplies.

Qualifications include prior housekeeping experience preferred, ability to work with minimal supervision, strong guest-service focus, and knowledge of cleaning chemicals and equipment.

Qualifications

• Previous housekeeping experience preferred.
• Ability to work cohesively as part of a team with minimum supervision.
• Ability to focus attention on guest needs.
• Adhere to safety, rules and company policies.
• Knowledge of proper chemical handling, cleaning techniques and use of equipment/ machinery.

Responsibilities

• Greets guests immediately with friendly and sincere acknowledgment.
• Follows all daily projects as assigned.
• Guest corridors, elevator landings, trash, vending areas, guest laundry, recycled bins and stairs are cleaned on a daily basis and carpets are vacuumed in compliance with the hotels standards of quality and productivity.
• Delivers items requested by the guests and/or suite attendants promptly.
• Maintains carts and work areas cleaned and organized.
• Maintains suite attendants with proper stock of clean linens, towels, amenities, and supplies.
• Removes trash and dirty linens from suite attendant carts and hallways.
• Maintains linen and trash chutes clean and organized.
• Maintains proper level of supplies and amenities in stock.
• Uses safety signs when cleaning floors/carpets in public areas.
• Assist suite attendants as required with the stripping of trash and linens in the guest rooms.
• Spot cleans carpets and furniture.
• Cleans and returns equipment to assigned storage areas.
• Reports all maintenance issues, damaged or missing property.
• Report any suspicious activity.
• Ensures that radio and telephone etiquette is followed and radio calls answered immediately.
• Promptly returns all loss and found items.
• Follows key control policy.
• Displays a professional image at all times through appearance, dress and conduct.
• Maintains and adheres to our company values.
• Work on projects determined by the housekeeping department
• Upholds and follows company’s policies and procedures.
• Follows all safety standards such as Hazardous Communications, Blood borne Pathogens, Fire Safety, Proper Lifting Techniques, and Housekeeping Safety.
• Other duties as assigned by management.

Skills

Teamwork

Guest service

Safety compliance

Chemical handling

Cleaning techniques

Education

High school diploma

Job description

Embassy Suites Orlando Lake Buena Vista South in Kissimmee, FL is seeking a Houseperson to support the housekeeping team. The role involves stocking, cleaning public areas and assisting suite attendants to ensure timely delivery of linens and supplies.

Qualifications include prior housekeeping experience preferred, ability to work with minimal supervision, strong guest-service focus, and knowledge of cleaning chemicals and equipment.