GUEST SERVICES-MITCHELL'S OCEAN CLUB

Cameron Mitchell Restaurants; Columbus (OH); On-site; USD 17,000 - 30,000; Part time

Benefits offered by this job

Dining discounts

Health benefits

Flexible scheduling

Paid time off

Closed major holidays

Career growth opportunities

Job summary

Cameron Mitchell Restaurants in Columbus, OH seeks a HOST to welcome guests and assist with seating, ensuring a positive first impression on the phone and in person. The role supports great hospitality and guest satisfaction across dine-in experiences.

We offer opportunities for growth, dining discounts at 60+ restaurants, health benefits for eligible associates, flexible scheduling, paid time off, and holidays closed. Starting pay is $12.00-$22.00/hour based on experience.

Qualifications

• Genuine hospitality mindset and friendly demeanor.
• Ability to lead with kindness and positivity.
• Team player who values community and guest satisfaction.
• Willingness to follow standards and maintain a welcoming environment.

Responsibilities

• Reports to work on time and wears the uniform as required, maintaining hygiene.
• Answers guests' questions about the restaurant and seating, prioritizing guest satisfaction.
• Cooperates with management and coworkers, helping with duties as needed.
• Follows safety, health, and sanitation guidelines and reports unsafe conditions.
• Assists with emergency procedures and upholds all restaurant standards.
• Maintains knowledge of procedures as described in the associate handbook.

Skills

Hospitality

Customer service

Teamwork

Communication

Job description

CAMERON MITCHELL RESTAURANTS is seeking a HOSTto join our team!

Who are We? We are Great People Delivering Genuine Hospitality.

What is Your Role? To make “Raving Fans” of our Associates, Guests, Purveyors, Partners, and the Communities in which we do business.

Summary: It is the responsibility of Guest Services to make raving fans of the five major groups of people we do business with by creating a positive first impression and making our guests feel welcome on the phone and in person. Guest Services controls the seating of the guests in the dining room to assure the quality of service, guest satisfaction, and maximize sales opportunities.

At Cameron Mitchell Restaurants, we put our associates first and strive to continually offer great benefits and perks listed below:

• Opportunities for career growth, 80% of all positions promoted from within
• Dining discounts at any of our 60+ restaurants
• Health benefits for eligible associates
• Inclusive, fun, and creative environment
• Flexible scheduling, paid time off, and closed 7 major holidays!
• Starting pay $12.00-$22.00/hour based on experience

WHAT WE ARE LOOKING FOR:

• A genuine approach to hospitality
• Individuals who exemplify leadership, kindness, and positivity
• “Yes is the Answer!” Mentality
• Those who value teamwork, family, and community

ESSENTIAL FUNCTIONS OF THE POSITION INCLUDE, BUT ARE NOT LIMITED TO:

• Reports to work on time as indicated on the work schedule. Uniform meets restaurant requirements and is maintained and cleaned. Practices positive personal hygiene and cleanliness habits during all work shifts.
• Exemplifies hospitality standards. Answers guests' questions about the restaurant. Handles requests and complaints with guest satisfaction as the priority.
• Cooperates with management and co-workers to assists others with duties, if needed. Communicates suggestions for improvement in a positive fashion.
• Follows all national, state, and local safety, health, and sanitation guidelines as specified by the restaurant. Reports potentially unsafe conditions and uses materials and equipment properly.
• Knows emergency procedures in the restaurants
• Performs all duties and maintains knowledge of all standards and procedures as stated in the associate handbook.

Cameron Mitchell Restaurants is an Equal Opportunity Employer celebrating diversity & committed to creating an inclusive environment for all Associates.