Guest Services Greeter & Cashier

The Westin Indianapolis; Indianapolis (IN); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Medical Coverage

Dental & Vision Coverage

Teledoc Service

Maintenance Meds

Pet Insurance

Hotel Discounts

Tuition Reimbursement

Paid Time Off

Job summary

The Westin Indianapolis in downtown Indianapolis, IN is looking for a friendly Greeter/Cashier to warmly welcome guests, assist inquiries, and manage cashiering duties. You will help ensure a smooth check-in and checkout experience while reflecting the hotel's service standards.

We seek energetic, guest-focused individuals with strong communication skills, cash handling experience, and the ability to multitask in a fast-paced setting.

Qualifications

• Excellent customer service skills.
• Strong communication skills.
• Read, write and speak English fluently.
• High energy and enthusiasm.
• Ability to multitask in a fast-paced environment.
• Strong attention to detail.
• Experience with cash handling and point-of-sale systems.
• High School diploma or equivalent.
• Ability to work flexible schedules, including weekends and holidays.

Responsibilities

• Welcome guests with a warm and friendly demeanor, creating a positive and inviting atmosphere
• Provide exceptional customer service, answering inquiries, and assisting guests with their needs
• Efficiently handle cash transactions, ensuring accuracy and compliance with company procedures
• Maintain a clean and organized work area, including the cashier station and lobby
• Collaborate with other departments to ensure seamless guest experiences
• Offer suggestions and recommendations for nearby attractions, dining options, and activities
• Demonstrate a proactive approach in resolving guest issues or concerns
• Uphold the hotel/resort's brand standards and contribute to a positive team culture

Skills

Customer service

Communication

English fluency

Energetic/enthusiastic

Multitasking

Attention to detail

Cash handling/POS

Flexible schedules

High energy

Education

High School Diploma or equivalent

Job description

The Westin Indianapolis in downtown Indianapolis, IN is looking for a friendly Greeter/Cashier to warmly welcome guests, assist inquiries, and manage cashiering duties. You will help ensure a smooth check-in and checkout experience while reflecting the hotel's service standards.

We seek energetic, guest-focused individuals with strong communication skills, cash handling experience, and the ability to multitask in a fast-paced setting.