Guest Services Gate Ambassador Event Staff - Talladega Superspeedway

National Association for Stock Car Auto Racing (NASCAR); Talladega (AL); On-site; USD 16,531 - 20,664; Part time

Job summary

The National Association for Stock Car Auto Racing (NASCAR) is seeking Gate Ambassadors for TALLADEGA SUPERSPEEDWAY during major NASCAR weekends. The role involves ensuring a seamless admission process, assisting guests, and maintaining a welcoming environment.

Qualified candidates should be friendly with strong communication skills, able to work long hours under various weather conditions, and possess a background in customer service. Flexibility for nights and weekends is essential.

Qualifications

• Friendly, enthusiastic, and personable.
• Quick learner and trainable.
• Ability to work in a fast-paced, high-stress environment.
• Ability to stand for 8-12 hours outdoors in variable weather.
• Availability for nights, weekends, and holidays.

Responsibilities

• Scan guests’ tickets and check credentials.
• Inspect vehicle entry points and provide assistance.
• Verify vehicle access to the infield and inspect RVs.

Skills

Customer service experience

Strong communication skills

Team player

Job description

About the Role

TALLADEGA SUPERSPEEDWAY hosts two major NASCAR weekends a year. Gate Ambassadors work at Admission Gates, Tunnels, or the Infield Crossover Gate to provide guests with an unforgettable racing experience.

Responsibilities

• Admission Gates: Scan guests’ tickets to verify valid admission, check credentials, inspect vehicle entry points, provide directions and assistance on property, and perform all other assigned duties.
• Tunnels/Crossover Gate: Verify vehicle access to the infield, inspect RVs for prohibited items, confirm ticket or credential validity, and perform all other assigned duties.

Qualifications

• Friendly, enthusiastic, and personable
• Customer service experience preferred
• Strong communication skills
• Quick learner and trainable
• Ability to work in a fast‑paced, high‑stress environment
• Ability to stand for 8‑12 hours and work outdoors in variable weather
• Team player who follows direction
• Availability for nights, weekends, and holidays
• Adherence to dress code and a clean, presentable appearance at all times

Dates and Hours

Seasonal/temporary event‑based position. Shifts range from 8 to 12 hours, depending on event needs and conditions.

Equal Opportunity Employer (EEO)

NASCAR is committed to fostering a diverse work environment where all employees feel valued and empowered. NASCAR is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, gender identity and expression, age, national origin, disability, religion, sexual orientation, genetic information, pregnancy, veteran status, or any other basis that is protected by applicable law, except where a bona fide occupational qualification exists.