Guest Services Front Office Internship (Paid)

J-1 Connect Inc.; San Francisco (CA); On-site; USD 25,000 - 34,000; Part time

Job summary

J-1 Connect Inc. in San Francisco offers a Front Office Internship designed for students studying Hospitality, Tourism, or Hotel Administration.

This role emphasizes guest service, check-in/check-out procedures, reservations, and telephone etiquette, with a focus on learning within a live hotel environment. Candidates should possess strong English communication, a professional appearance, and the ability to interact respectfully with guests and colleagues from diverse backgrounds.

Qualifications

• Academic background in Hospitality Management, Tourism, Hotel Administration, or a closely related field.
• Strong English communication skills, both spoken and written.
• Professional appearance, positive attitude, and a genuine interest in guest service.
• Strong interpersonal skills and the ability to interact respectfully with guests and colleagues from diverse backgrounds
• Good organizational skills, attention to detail, and the ability to manage multiple priorities.
• Basic computer proficiency and willingness to learn hotel property management and reservation systems.
• Willingness to develop skills in guest reception, check-in and check-out procedures, reservations, telephone etiquette, and handling guest inquiries.
• Ability to work collaboratively and follow instructions.
• Previous experience.

Skills

Hospitality background

Strong English communication

Interpersonal skills

Organizational skills

Basic computer skills

Willingness to learn reservation & PMS

Guest service interest

Team collaboration

Education

Hospitality/Tourism/Hotel Administration background

Tools

Property Management Systems

Reservation systems

Job description

J-1 Connect Inc. in San Francisco offers a Front Office Internship designed for students studying Hospitality, Tourism, or Hotel Administration.

This role emphasizes guest service, check-in/check-out procedures, reservations, and telephone etiquette, with a focus on learning within a live hotel environment. Candidates should possess strong English communication, a professional appearance, and the ability to interact respectfully with guests and colleagues from diverse backgrounds.