Guest Services Front Desk Pro — Rotational Schedule

Target Hospitality; North Dakota; On-site; USD 35,000 - 46,000; Full time

Benefits offered by this job

Free Housing & Meals On Rotation

Health Coverage

Flexible Spending (HSA/FSA)

Employee Assistance Program

Pet Insurance

401(k) plan with company match

Easy Enrollment

Job summary

Target Hospitality seeks a Front Desk I to provide world-class guest services at our lodge facility in North America. You will manage check-ins, process payments, and maintain guest records, ensuring smooth front desk operations.

The role requires strong English communication, basic admin skills, and the ability to work on a 6 weeks on / 2 weeks off rotation. Training and safety meetings are part of the routine, with opportunities to grow within the hospitality team.

Qualifications

• 1+ year of administrative experience or equivalent, preferably in a remote camp or hotel/hospitality setting.
• Ability to communicate effectively, both written and orally, in English.
• Experience and proficiency with Microsoft Word, Excel, PowerPoint, and Outlook.
• First aid certification is an asset.
• Ability to work within a team environment.
• Must be able to pass a background check and urinalysis.
• Must provide your own transportation to and from the facility.

Responsibilities

• Greet all incoming guests and employees courteously and professionally.
• Check in arrivals utilizing designated systems.
• Accept payments and process transactions.
• Enter all guest registration information, process reports, and work with computer programs to collect and record information.
• Perform all required filing and data entry as directed by the manager.
• Answer incoming calls in a friendly, pleasant manner.
• Receive, check, and redirect all incoming faxes and electronic mail.
• Prepare correspondence for pick up, including packages and mail per postal requirements.
• Exceed our guests’ needs by providing world-class customer service.
• Attend safety meetings and participate in Target Hospitality emergency response procedures.
• Additional duties may be assigned by a supervisor or manager.

Skills

Administrative experience

English communication

Teamwork

Time management

Tools

Microsoft Word

Excel

PowerPoint

Outlook

Job description

Target Hospitality seeks a Front Desk I to provide world-class guest services at our lodge facility in North America. You will manage check-ins, process payments, and maintain guest records, ensuring smooth front desk operations.

The role requires strong English communication, basic admin skills, and the ability to work on a 6 weeks on / 2 weeks off rotation. Training and safety meetings are part of the routine, with opportunities to grow within the hospitality team.