Guest Services - Front Desk Attendant- Hampton by Hilton, Westport, MA

Lafrance Hospitality; Westport (CT); On-site; USD 10,000 - 60,000; Part time

Job summary

A leading hospitality company seeks a Part Time Front Desk Agent at their Hampton by Hilton location in Westport, MA. The role requires a friendly demeanor and customer-centric mindset to ensure guests have a pleasant experience. Responsibilities include managing check-ins, answering queries, and addressing guest needs. With opportunities for career growth and various perks, this position is perfect for those looking to start their hospitality career.

Benefits

DailyPay - Get Paid Any Day!

Brand Hotel Room Discounts

Referral Bonus Incentive

Retention Bonus Incentive

Extensive Room for Growth

Paid Training

Qualifications

• Friendly and outgoing personality required.
• Customer service experience preferred.
• Ability to multitask in a fast-paced environment.

Responsibilities

• Check guests in and out, ensure proper payment.
• Answer phone calls professionally.
• Address and resolve guest issues for satisfaction.

Skills

Customer service experience

Friendly and outgoing personality

Multitasking

Job description

Guest Services - Front Desk Attendant- Hampton by Hilton, Westport, MA

Guest Services - Front Desk Attendant- Hampton by Hilton, Westport, MA

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This range is provided by Lafrance Hospitality. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$16.00/yr - $17.00/yr

Are you a friendly and guest-focused individual with a passion for providing exceptional experiences? Look no further - we have the perfect opportunity for you! The Hampton by Hilton, Westport, MA is currently searching for a charismatic and customer-oriented Part Time Front Desk Agent.

Hurry and join our exceptional team at the Hampton by Hilton, Westport, MA as a Front Desk Agent. Get ready for a wonderful work environment where you will be surrounded by friendly colleagues and have plenty of opportunities for cross-training, career growth, and mentorship. As a valued Hilton team member, you will also enjoy incredible discounts on hotel rooms for yourself and your family. Plus, we offer exciting Company-wide incentives throughout the year!

That's not all - we have even more perks for you! With DailyPay, you can get paid any day you choose. And, if you refer someone after you join our team, you can earn up to $500!

If you are an ambitious and guest-focused candidate with some weekend availability, we encourage you to apply for this Front Desk Agent position.

A friendly and welcoming personality is exactly what we need to ensure our guests have an exceptional experience at the Hampton by Hilton, Westport, MA.

Pay: $16.50-$17 per hour

Schedule: Friday and Saturday 3-11

Job Type: Part Time

Shift: 2 weekend shifts, 1 weekday shift

Responsibilities:

• Maintain a warm, welcoming and professional demeanor while interacting with all guests
• Check guests in and out of the hotel, ensure proper payment is received, special requests are noted & fulfilled, and accurate information is recorded
• Answer the phone in a professional & helpful manner
• Follow procedures on posting charges and settling guest accounts
• Effectively address and resolve guest problems to increase guest satisfaction
• Be knowledgeable of emergency procedures and Hotel policies
• Practice punctuality for scheduled shifts
  
  

keywords: hotel, front desk, front desk agent

Requirements

In order to be successful in this role, we are looking for candidates who possess the following:

• Friendly and outgoing personality
• Customer service experience
• Ability to multitask and work in a fast-paced environment
• Ability to work on own and with a team
• Flexibility in working evenings, weekends, and holidays
• Hotel experience (a plus but not a requirement)
• PEP (a plus but not a requirement)
  
  

Benefits

• DailyPay - Get Paid Any Day!
• Brand Hotel Room Discounts
• Company Wide Hotel Room Discount Program
• Referral Bonus Incentive
• Retention Bonus Incentive
• Annual Review Program
• Extensive Room for Growth
• Paid Training

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Part-time

Job function

• Job function

  Customer Service

• Industries

  IT Services and IT Consulting

Referrals increase your chances of interviewing at Lafrance Hospitality by 2x

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