Guest Services | Front Desk Agent | Daily Pay Eligible

Schulte-Hospitality-Group; Wesley Chapel (FL); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Daily Pay

Telemedicine

Health Insurance

401k Plan

Paid Time Off

Holiday Pay

Pet Insurance

Employee Assistance Program

Discounts

Job summary

Schulte Hospitality Group is seeking a dynamic Guest Service Representative to join our team. The role focuses on greeting guests, managing front desk operations, and delivering exceptional service in a fast-paced hotel environment.

We offer an inclusive workplace with benefits such as Daily Pay, telemedicine, health insurance options, 401k with company match, PTO, and more to support personal and professional growth within our expanding portfolio of properties.

Qualifications

• Minimum of one year in Front Desk Operations.
• In-depth knowledge of hotel Front Desk operations.
• Minimum of High School education.

Responsibilities

• Greets guests with personal recognition on arrival.
• Review arrival lists daily; prepare welcome amenities.
• Escort VIPs to rooms and check them in prior to arrival.
• Answer calls within three rings; assist or transfer as needed.
• Count and secure the issued bank; report cash over/shorts.

Skills

Front Desk Operations

Customer Service

Communication

Basic Computer Skills

Education

High School Diploma

Job description

Schulte Hospitality Group is seeking a dynamic Guest Service Representative to join our team. The role focuses on greeting guests, managing front desk operations, and delivering exceptional service in a fast-paced hotel environment.

We offer an inclusive workplace with benefits such as Daily Pay, telemedicine, health insurance options, 401k with company match, PTO, and more to support personal and professional growth within our expanding portfolio of properties.