Guest Services & Events Coordinator (Part-Time)

Oak View Group; Corpus Christi (TX); On-site; USD 18,000 - 21,000; Part time

Benefits offered by this job

401(k) Savings Plan

401(k) matching

Job summary

Oak View Group (OVG) is seeking a Guest Services Coordinator at The Ortiz Center in Corpus Christi, TX. You will be the primary contact for guests, clients, and event organizers, providing front desk coverage and coordinating events under the General Manager’s direction.

The role emphasizes delivering exceptional service, coordinating with Sales, Culinary, and Banquet teams, and ensuring facility readiness.

Qualifications

• High School Diploma or G.E.D Required.
• 1+ years of experience in Event Coordination (preferably with a convention center, hotel, sports facility, performing arts facility or other multi-purpose public assembly facility)
• Flexibility to work weekends, nights and holidays
• Must possess strong organizational skills, attention to detail and the ability to function and meet strict deadlines in a fast-paced environment
• Must demonstrate a positive, professional and customer-focused attitude
• Must have computer skills in Microsoft Office applications and word processing, spreadsheets, presentations and internet software

Responsibilities

• Provide front desk coverage approximately 70% of the time . These duties include but are not limited to answering phones and greeting/assisting walk-in guests.
• Monitoring event activity to ensure events run smoothly
• Identifying and resolving event-related challenges in a professional manner
• Deliver excellent customer service by answering guest and client questions and providing accurate information about the facility and its services.
• Coordinate assigned events under the direction of the General Manager
• Assisting clients with event logistics and recommending effective use of the facility
• Collaborating with the Director of Sales, Executive Chef, and Banquet Manager to ensure event needs are met
• Conduct pre-event and post-event walkthroughs to assess facility readiness and condition
• Prepare and distribute detailed Event Data Sheets for each assigned event, such as diagrams, layouts, timelines, and staffing needs.
• Clear, timely communication with building and event staff
• Demonstrate strong problem-solving and decision-making skills, remaining calm, professional, and customer-focused in fast-paced or high-pressure environments
• Perform all duties with a commitment to teamwork, service excellence, and Oak View Group’s mission and values
• Perform other duties as assigned

Skills

Customer service

Communication

Organizational skills

Attention to detail

Deadline-driven

Education

High School Diploma or G.E.D

Tools

Microsoft Office

Job description

Oak View Group (OVG) is seeking a Guest Services Coordinator at The Ortiz Center in Corpus Christi, TX. You will be the primary contact for guests, clients, and event organizers, providing front desk coverage and coordinating events under the General Manager’s direction.

The role emphasizes delivering exceptional service, coordinating with Sales, Culinary, and Banquet teams, and ensuring facility readiness.