Guest Services & Events Associate (Part-Time)

The Sports Facilities Companies; United States; On-site; USD 17,000 - 21,000; Part time

Job summary

Highlands Sports Complex is seeking a part-time Customer Service Team Member to welcome guests, assist with events, and support operations. You will work across guest services, food and beverage, and events, ensuring a positive guest experience.

The role requires reliable transportation, flexible scheduling, and strong communication. Training on facility software and accurate cash handling will be provided.

Qualifications

• Excellent guest service and communication skills required.
• Ability to operate a cash register or POS system.
• Comfort with fast-paced environments and high-volume guest flow.
• Proficiency with basic computer tasks and facility software.

Responsibilities

• Interact with guests and assist as needed.
• Support events from setup to teardown.
• Handle daily tasks in assigned work area.
• Operate and balance a cash drawer.
• Resolve guest concerns or escalate to management.
• Complete daily assignments and special projects as directed.

Skills

Guest service

Communication

Computer skills

Teamwork

Attention to detail

Flexibility

Facility software

Tools

Facility software

Job description

Highlands Sports Complex is seeking a part-time Customer Service Team Member to welcome guests, assist with events, and support operations. You will work across guest services, food and beverage, and events, ensuring a positive guest experience.

The role requires reliable transportation, flexible scheduling, and strong communication. Training on facility software and accurate cash handling will be provided.