Guest Experience Specialist-Sports Complex (Flexible Hours)

The Sports Facilities Advisory & Management; Triadelphia (WV); On-site; USD 17,000 - 22,000; Part time

Job summary

Highlands Sports Complex in Triadelphia, WV is seeking a part-time Customer Service Team Member to provide guest services across admissions, food/beverage, and events. You will assist with events from setup to teardown and handle daily tasks in a fast-paced environment.

The role requires excellent communication, dependable transportation, and strong guest service skills; you will operate a computer, balance a cash drawer, and collaborate with management to ensure smooth operations.

Qualifications

• Flexible schedule including weekdays, weeknights, weekends and holidays.
• Reliable transportation is required.
• Excellent verbal and written communication skills.

Responsibilities

• Interact with and assist guests as needed.
• Assist with events from setup to teardown.
• Perform various tasks in assigned work area.
• Operate and balance a cash drawer.
• Resolve guest concerns and/or direct to the appropriate Manager.
• Complete special projects and other duties as directed by management.

Skills

Guest service

Cash handling

Communication

Teamwork

Flexible schedule

Job description

Highlands Sports Complex in Triadelphia, WV is seeking a part-time Customer Service Team Member to provide guest services across admissions, food/beverage, and events. You will assist with events from setup to teardown and handle daily tasks in a fast-paced environment.

The role requires excellent communication, dependable transportation, and strong guest service skills; you will operate a computer, balance a cash drawer, and collaborate with management to ensure smooth operations.