Guest Services & Events Associate (Flexible Schedule)

The Sports Facilities Companies; Panama City Beach (FL); On-site; USD 17,000 - 22,000; Part time

Job summary

Publix Sports Park’s Guest Services Team Member role at Panama City Beach offers frontline customer service in a high-volume environment. You will greet guests, provide information, process registrations and payments, and help with event operations.

This part-time position supports a premier sports destination managed by SFC families. You’ll need flexible availability, strong communication skills, and a willingness to work weekends and holidays.

Qualifications

• Flexible schedule including nights, weekends and holidays.
• Strong verbal and written communication skills.
• Customer service experience and cash handling preferred.
• Must be able to work weekends August–May and June–July.
• Minimum age: 16.

Responsibilities

• Greet guests and provide information and wayfinding as needed.
• Provide courteous and friendly first-in-class service to all guests.
• Register guests and process payments for leagues, camps, clinics, drop-in, etc.
• Be knowledgeable about facility programs (format, pricing, meeting dates/times).
• Operate ticket sales booth and handle cash.
• Supervise athletic fields and enforce rules during events.
• Occasionally record event scores (tournaments/leagues) and print game sheets.
• Maintain confidentiality and discretion with guest and Team Member information.
• Professionally resolve guest concerns and complaints and/or direct to appropriate Manager.
• Maintain a clean space and perform regular walk-throughs (indoor/outdoor) to ensure venue cleanliness.
• Know and enforce the venue policies and procedures.
• Complete special projects, daily assignments, and other duties as assigned.

Skills

Flexible work schedule

Excellent communication

Customer service

Cash handling experience

Ability to work weekends

16 years or older

Job description

Publix Sports Park’s Guest Services Team Member role at Panama City Beach offers frontline customer service in a high-volume environment. You will greet guests, provide information, process registrations and payments, and help with event operations.

This part-time position supports a premier sports destination managed by SFC families. You’ll need flexible availability, strong communication skills, and a willingness to work weekends and holidays.