Guest Services & Events Associate - Flexible Hours

The Sports Facilities Advisory & Management; Panama City Beach (FL); On-site; USD 17,000 - 21,000; Part time

Job summary

Publix Sports Park in Panama City Beach, FL is seeking a Guest Services Team Member in the Guest Services department. The role is part-time and non-exempt, serving as the first point of contact for guests and handling information, registrations, and payments at the venue.

The position requires a flexible schedule including nights and weekends, with duties including keeping the facility clean and safe, resolving guest questions, and maintaining confidentiality.

Qualifications

• Flexible availability including nights, weekends, holidays
• Excellent verbal and written communication
• Ability to stay focused in a high-volume environment
• Customer service and cash handling experience
• Weekend work August–May, weekday/weekend June–July
• Must be at least 16 years old

Responsibilities

• Greet guests and provide information
• Register guests and process payments
• Operate ticket sales booth and handle cash
• Maintain venue cleanliness and safety
• Enforce venue policies and resolve guest concerns
• Record event scores and print game sheets
• Maintain confidentiality of guest information
• Assist with special projects and daily tasks

Skills

Flexible schedule

Excellent communication

Customer service

Cash handling

Attendance & reliability

Team player

Job description

Publix Sports Park in Panama City Beach, FL is seeking a Guest Services Team Member in the Guest Services department. The role is part-time and non-exempt, serving as the first point of contact for guests and handling information, registrations, and payments at the venue.

The position requires a flexible schedule including nights and weekends, with duties including keeping the facility clean and safe, resolving guest questions, and maintaining confidentiality.