Guest Services Event Staff - Michigan Intl Speedway

Motorsport Network; Brooklyn (MI); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player in motorsports is looking for enthusiastic individuals to join their team at a renowned racing venue. This role involves providing exceptional customer service to guests, ensuring their safety and enjoyment during events. Responsibilities include assisting guests with various needs, managing admissions, and monitoring campgrounds. Ideal candidates will thrive in a fast-paced environment, possess strong communication skills, and be ready to work outdoors in varying weather conditions. Join a vibrant team dedicated to creating unforgettable experiences for racing fans and contributing to a diverse workplace culture.

Qualifications

• High school diploma or GED required; related experience preferred.
• Strong communication and customer service skills are essential.

Responsibilities

• Transport and assist guests, including those with disabilities.
• Scan tickets and assist at admissions gates and grandstands.
• Monitor assigned campgrounds and greet campers.

Skills

Customer Service Skills

Communication Skills

Ability to Work Outdoors

Fast-paced Environment Adaptability

Education

High School Diploma or GED

Job description

MICHIGAN INTERNATIONAL SPEEDWAY

Nestled on more than 1,400 acres in the Irish Hills of Southeastern Michigan, Michigan International Speedway is a track rich in racing history. It has been the love of NASCAR racing and the thrill of a great time that has made it a favorite of race fans and drivers alike for more than 50 years. Michigan International Speedway has more than 12 campgrounds and is the state of Michigan’s largest registered campground. In addition to two great weekends of racing, the speedway is home to events throughout the year including the MIS Backyard Hockey Tournament, Faster Horses Festival and Nite Lites.

ESSENTIAL DUTIES AND RESPONSIBILITIES

include the following. Other duties may be assigned.

1. Transporting and assisting guests, including ADA guests.
2. Scanning tickets.
3. Assisting guests at admissions gates and inside the grandstands.
4. Checking for proper credentials.
5. Inspecting bags and coolers and checking guests for prohibited items.
6. Assisting guests at information booths.
7. Driving trams, being an onboard tram ambassador, or serving as an attendant at tram stops.
8. Greeting and assisting campers.
9. Roaming/monitoring assigned campgrounds.

EDUCATION and/or EXPERIENCE

• High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.

OTHER SKILLS, ABILITIES, AND/OR QUALIFICATIONS

1. Minimum age 18 years old.
2. Strong communication and customer service skills.
3. Ability to work in a fast-paced and high-stress environment.
4. Ability to work outdoors in changing weather conditions for extended periods.
5. Must be able to work nights, weekends, and holidays as assigned.
6. Positive attitude, friendly and outgoing.
7. Must follow dress code and have a clean, presentable appearance at all times.
8. Ability to work with others and take direction.
9. Must learn quickly and be trainable.
10. Reliable transportation to and from the track location.

Apply Now!

Learn more about this role and our team by applying at www.careers.nascar.com for consideration.

NASCAR is committed to fostering a diverse work environment where all employees feel valued and empowered. NASCAR is an Equal Opportunity Employer (EEO). We seek to attract and retain the best qualified people available. All qualified applicants will receive consideration for employment without regard to race, color, gender, gender identity and expression, age, national origin, disability, religion, sexual orientation, genetic information, pregnancy, veteran status or any basis that is protected by applicable law except where a bona fide occupational qualification exists.

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