Guest Services & Event Safety Associate

BEST Crowd Management; Johnson Creek (WI); On-site; USD 17,000 - 22,000; Part time

Job summary

BEST Crowd Management at UW-Madison is hiring for guest services staff to greet and guide guests at games, concerts, and campus events. You will scan tickets, monitor entry points, and help maintain orderly crowd flow while following safety procedures.

You will work with a close-knit team, receive training in guest services and event safety, and gain real-world experience in event operations within the GardaWorld network.

Qualifications

• Friendly, clear communication with visitors.
• Ability to respond calmly to questions or minor issues.
• Willingness to follow safety procedures and guidelines.

Responsibilities

• Greet and guide guests at games, concerts, and campus events.
• Scan tickets and monitor entry points.
• Support crowd flow and report concerns to supervisors.
• Follow safety and security procedures.

Skills

Guest services

Communication

Teamwork

Job description

BEST Crowd Management at UW-Madison is hiring for guest services staff to greet and guide guests at games, concerts, and campus events. You will scan tickets, monitor entry points, and help maintain orderly crowd flow while following safety procedures.

You will work with a close-knit team, receive training in guest services and event safety, and gain real-world experience in event operations within the GardaWorld network.