Guest Services Director, Camp Operations

Young Life; Brevard (NC); On-site; USD 52,000 - 64,000; Full time

Job summary

Young Life’s Carolina Point in Brevard, NC, seeks a Guest Services Manager III to lead hospitality, guest experience and staff development during summer and school seasons. The role focuses on servant leadership, faith formation and operational excellence within a camp setting.

You will manage budgets, supervise hosting staff, coordinate training, and partner with other departments to create a welcoming environment that reflects Christ-like service.

Qualifications

• BA/BS degree or equivalent life experience.
• Spiritual maturity.
• Experience training and leading teams.
• Self-starter who takes initiative and teaches others.
• Ability to organize and prioritize tasks.
• Warmth, hospitality and concern for guests, vendors and staff.

Responsibilities

• Intentionally provide opportunities for staff to grow deeper in their relationship with Jesus.
• Equip servant leaders to anticipate and respond to guest needs with Christ-like service.
• Foster relationships between guests, staff, vendors and neighbors to build a healthy community.
• Manage finances, people, buildings and equipment with integrity for Young Life’s ministry.
• Develop staff through training, development plans and cross-training opportunities.
• Lead department staff in daily responsibilities and camp operations standards.

Skills

Leadership

Staff training

Hospitality

Budgeting

Time management

Education

BA/BS degree or equivalent life experience

Job description

Young Life’s Carolina Point in Brevard, NC, seeks a Guest Services Manager III to lead hospitality, guest experience and staff development during summer and school seasons. The role focuses on servant leadership, faith formation and operational excellence within a camp setting.

You will manage budgets, supervise hosting staff, coordinate training, and partner with other departments to create a welcoming environment that reflects Christ-like service.