Guest Services Coordinator - Part Time

Sun Communities; Jacksonville (FL); Sur place; USD 17 000 - 22 000; Temps partiel

Avantages offerts par ce poste

401(k) Plan with employer matching

Employee Assistance Program

Identity Theft Insurance

Team Member Perks & Discounts program

Discounts at Sun Outdoors locations

Paid sick leave

Paid holidays

Résumé du poste

Sun Communities, Inc. seeks a part-time Guest Services Coordinator in Jacksonville, FL. You will handle front-desk duties, guest relations, reservations support, and administrative tasks under the RV Resort Manager.

The role requires basic office skills, a valid driver’s license, and experience with property management systems. You’ll contribute to resident communications and events while supporting resort operations.

Qualifications

• High School Diploma or GED is required.
• 2 years of administrative experience is required.
• 6 months in property management/reservation systems preferred.
• 6 months in hotel or resort front desk experience preferred.
• Valid driver's license is required.

Responsabilités

• Greets guests and residents, handles comments and complaints to manager.
• Maintain petty cash and record expenditures accurately.
• Answer phones, type, photocopy, file and perform duties as assigned.
• Process deposits, fees, rent and other charges in Yardi with receipts.
• Prepare and distribute resort communications and newsletters.
• Assist with guest reservations in person and by phone.
• Ensure office supplies are stocked and orders are prepared.
• Coordinate guest/resident relations events and activities.
• Assist with marketing materials preparation.
• Make collection calls for site rent and escalate bad debts.
• Process move-ins/move-outs; maintain records and reports.
• Refer prospective residents to managers and enter data into systems.

Connaissances

Excellent telephone skills

Professional appearance

Computer proficiency

Administrative support

Front desk experience

Formation

High School Diploma or GED

Outils

Yardi

Microsoft Office Suite

Description du poste

Career Opportunities: Guest Services Coordinator - Part Time (137568)

Requisition ID137568-Posted10/27/2026-Sun Communities, Inc.-FL-Jacksonville, Flamingo Lake RV Resort-Regular-Part Time

Guest Services Coordinators handle the routine office work and administrative responsibilities of the resort, working closely with the RV Resort Manager and other team members.

Job Duties

• Greets and establishes rapport with guests, current and prospective residents. Fields resort comments, suggestions, and complaints to the RV Resort Manager (Essential)
• Maintains the petty cash fund, ensuring to record expenditures in the proper accounts (Essential)
• Performs general administrative functions such as answering phones, typing, photocopying, faxing, filing, and other duties as assigned (Essential)
• Collects and posts resident security deposits, processing fees, rent, inspection, application or other miscellaneous fees in Yardi; records in the proper accounts and issues receipts (Essential)
• Prepare and distribute resort communications such as rule reminders, violation notices, newsletters, etc.
• Assist with accepting guest reservations in person and via phone
• Ensure office supplies are sufficiently stocked and prepare supply orders as needed
• Assist with planning and coordinating guest and resident relations events and activities within the resort
• Assist with the preparation of marketing materials
• Make collection calls for site rental payments as directed; submit bad debt files to collections
• Process resident move-ins and move-outs
• Complete and maintain resort records, reports, and files
• Refer sales prospects to the RV Resort Manager and/or Sales Manager and enter prospect information into property management/reservation system in a timely manner
• Obtain approvals on prospective resident applications; track all approvals and denials
• Assist prospective residents by checking the status of Sun Homes inventory; review home listings, show homes, and assist with rental applications
• Review and code invoices and other payables & submit to manager approval
• Other duties as assigned
• Check guests in and out for their reservations
• Greet and establish rapport with guests, current and prospective residents
• Field resort comments, suggestions, and complaints to resort leadership

Requirements

• High School Diploma or GED (Required)
• 2 years in administrative experience (Required)
• 6 months in previous experience using property management and/or reservation systems (Preferred)
• 6 months in hotel or resort front desk experience (Preferred)
• Excellent telephone skills
• Professional appearance
• Intermediate to advanced computer proficiency, with ability to use Microsoft Office Suite, email, the internet, and provide data entry in a timely and efficient manner
• Must have a valid driver's license

REWARDING BENEFITS

At Sun Outdoors, you will be part of an industry-leading organization where you will be challenged, inspired, rewarded and transformed. We place a high priority on our team members, and this is a big part of what sets us apart. We will ask you to give us your very best every day, and will challenge you with interesting work, stretch assignments, a collaborative and supportive work environment and plenty of learning and growth. In exchange, we will reward you with great pay, cool perks, and flexibility.

• 401(k) Plan with employer matching contribution
• Employee Assistance Program
• Identity Theft Insurance
• Team Member Perks & Discounts program with hundreds of discounts on things like travel, merchandise, mobile phone service, and more
• Discounts at Sun Outdoors locations across the nation
• Paid sick leave
• Various paid holidays, bereavement time and pay for jury duty