Guest Services Concierge – Grand Canyon Front Desk

Yavapai Lodge; Arizona; On-site; USD 18,000 - 26,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

401(k) with company match

Paid vacation days and holidays

Parental bonding leave

Tuition or certification reimbursement

Weekly pay

Discounts on food, retail, and grocery

Job summary

Delaware North Parks and Resorts is hiring a full-time Front Desk Clerk to join our team at Yavapai Hotel in Grand Canyon, Arizona. You will greet guests, register them, handle payments, and resolve issues to ensure a smooth stay.

We offer comprehensive benefits, weekly pay, and employee discounts. This role is on-site at the Grand Canyon with opportunities for growth and development within the company nationwide.

Qualifications

• Greet guests and register them using a centralized system.
• Handle cash and credit transactions with accuracy and honesty.
• Resolve guest issues promptly to ensure satisfaction.
• No high school diploma or GED required.

Responsibilities

• Greet and register guests via a centralized registration system and coordinate with housekeeping as needed.
• Manage cash and credit card transactions while keeping accurate paperwork.
• Resolve small guest issues immediately, delivering items to guests as needed.
• Monitor and balance the daily figures, post room and tax charges on guest accounts.

Skills

Customer service

Interpersonal communication

Multitasking

Job description

Delaware North Parks and Resorts is hiring a full-time Front Desk Clerk to join our team at Yavapai Hotel in Grand Canyon, Arizona. You will greet guests, register them, handle payments, and resolve issues to ensure a smooth stay.

We offer comprehensive benefits, weekly pay, and employee discounts. This role is on-site at the Grand Canyon with opportunities for growth and development within the company nationwide.