Front Desk Clerk, Yavapai Hotel

Delaware-North; Arizona; Sur place; USD 18 000 - 26 000; Plein temps

Avantages offerts par ce poste

Health, dental, and vision insurance

401(k) with company match

Paid vacation and holidays

Parental bonding leave

Tuition or certification reimbursement

Weekly pay

Food and retail discounts

Training and development with growth

Résumé du poste

Delaware North Parks and Resorts at Grand Canyon National Park is seeking a friendly Front Desk Clerk to greet guests, check them in, and handle transactions using a centralized system. This full-time position offers $16.00 per hour with comprehensive benefits and weekly pay.

We provide health, dental, and vision insurance, 401(k) with company match, paid vacation and holidays, parental bonding leave, tuition or certification reimbursement, and opportunities for internal growth across our

Qualifications

• Experience in guest-facing roles is helpful.
• Ability to multitask and stay professional under pressure.
• Excellent interpersonal communication, in-person and over the phone.

Responsabilités

• Greet and register guests using a centralized system.
• Manage cash and card transactions with accurate paperwork.
• Resolve small guest issues promptly and deliver items as needed.
• Monitor daily figures and post room charges and taxes.

Connaissances

Guest services

Customer service

Cash handling

Communication

Formation

No diploma required

Description du poste

The opportunity

Delaware North Parks and Resorts is hiring a full-time Front Desk Clerk to join our team at Yavapai Hotel in Grand Canyon, Arizona. As a Front Desk Clerk, you must be friendly, outgoing, and customer-service focused when addressing guests, so making a great impression is key. If engaging with guests is your forte, your next career move has arrived;

Pay

$16.00 - $16.00 / hour

Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/whatweoffer.

What we offer

• Health, dental, and vision insurance*
• 401 (k) with company match*
• Paid vacation days and holidays*
• Paid parental bonding leave*
• Tuition or professional certification reimbursement*
• Weekly pay
• 50% off food in our restaurant, tavern, coffee shop, and deli
• 20% off retail and grocery items
• Training and development with opportunities for internal mobility and growth, including the chance to work at our other locations nationwide

*Available for full-time, year-round team members

Life at the Grand Canyon

Every day can be an adventure when you live and work at Grand Canyon National Park. Join our global team helping guests enjoy this natural wonder. Whether you want to work for a season or make the Grand Canyon your home, we have opportunities for anyone wanting to live and work in a National Park!

• Variety of low-cost housing available for $50 - $75/ week, including wi-fi, satellite TV, and all utilities
• Free laundry facilities
• Healthy work-life balance
• Community recreation center with a gym and monthly outings
• Tons of activities with the South Rim of the Canyon only minutes away, including camping, hiking, river rafting, stargazing, and museums
• Weekly trips and outings

What will you do?

• Greet and register guests via a centralized registration system and coordinate with housekeeping as needed
• Manage cash and credit card transactions while keeping accurate paperwork
• Resolve small guest issues immediately, delivering items to guests as needed
• Monitor and balance the daily figures, post room and tax charges on guest accounts

More about you

• Good interpersonal communication skills in person and by phone and previous customer service experience is beneficial
• Ability to multitask, function in a professional manner under pressure from guests and supervisors
• No high school diploma or GED required

Physical requirements

• Ability to walk and stand for long periods of time, as well as bend and climb stairs throughout shifts

Shift details

Days
Evenings
M-F
Holidays
Weekends
OT as needed

Who we are

Delaware North's operations in Grand Canyon National Park offer the opportunity to experience living and working in one of the natural wonders of the world. We provide a variety of employee housing options including shared trailers, apartments, dorm rooms, and houses, with amenities including a community center, free internet, workout, and recreational equipment. We also offer team member food and retail discounts.

Our business is all about people, and that includes you. At Delaware North, you’re not just part of a team — you’re part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success.

Who says you can’t love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you’re interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we’re invested in helping you achieve your career goals.

Together, we’re shaping the future of hospitality — come grow with us!

Delaware North, along with its subsidiaries, is an equal opportunity employer, showcasing job opportunities and considering applicants for all positions without regard to race, color, religion, sex, gender identity, national origin, age, disability, protected veteran status, sexual orientation, or any other legally protected status.