Guest Services Concierge — Flexible Hours & Perks

Geronimo Hospitality Group; Boise (ID); Sur place; USD 19 000 - 25 000; Plein temps

Avantages offerts par ce poste

Employee Discounts

Paid Time Off

Training & Development Opportunities

401K

Medical Benefits

24/7 Online Care

Pet Insurance

Résumé du poste

Geronimo Hospitality Group is seeking a Guest Services Representative for our Boise hotel. Weekend availability is required, with responsibilities in lobby and reception areas to deliver exceptional guest experiences.

You will handle arrivals, departures, guest concerns, and information requests while working in a fast-paced environment. Prior customer service experience is valued for creating memorable stays.

Qualifications

• High school diploma or equivalent.
• Excellent communication skills and professional attitude.
• Ability to use a variety of computer applications.
• Previous experience in customer service is a plus.

Responsabilités

• Process guest arrivals and departures, including payments.
• Coordinate room assignments and pre-arrivals.
• Address guests' concerns and requests.
• Provide information and referrals for services.
• Manage luggage and storage.
• Support check-in and check-out for groups and tours.
• Assist other departments as needed.

Connaissances

Excellent communication

Professional attitude

Customer service

Formation

High school diploma or equivalent

Outils

Computer applications

Description du poste

Geronimo Hospitality Group is seeking a Guest Services Representative for our Boise hotel. Weekend availability is required, with responsibilities in lobby and reception areas to deliver exceptional guest experiences.

You will handle arrivals, departures, guest concerns, and information requests while working in a fast-paced environment. Prior customer service experience is valued for creating memorable stays.